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Mar 22nd, 2009
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blank screen on startup, activation code error

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I have a Gateway desktop computer. The computer went into sleep/standby mode and when I went to turn the screen back on, it prompted for my password as if it had rebooted. After entering my password, a screen popped up saying the Vista activation code I entered was wrong, but I didn't enter anything. Dummy me clicked Cancel on the error message, and then the screen went black with just the arrow showing. I rebooted, and the computer seemed to be starting up, then just went to the black screen with the arrow. It seems to start up in safe mode.

How can I get that error message to show up again, or what can I do to fix this problem? I bought the computer over a month ago with Vista already installed. Help please...
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maly is offline Offline
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since Aug 2008
Mar 22nd, 2009
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Re: blank screen on startup, activation code error

Hi :-)

You could for starters try and boot the PC into safe mode and see if the problem persists if not it could be a graphics driver problem, however please tell me if there is a sticker at the back or on the top of the PC with a serial number as that would indicate an OEM install, also has your Vista been updated recently? Is Vista SP1 installed? Did the PC come bundled with any media?

Regards
Phoenix®
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Phoenix® is offline Offline
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since Mar 2009

This thread is more than three months old

No one has posted to this discussion for at least three months. Please let old threads die and do not reply to them unless you feel you have something new and valuable to contribute that absolutely must be added to make the discussion complete. Otherwise, please start a new thread in this forum instead.
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