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May 27th, 2009
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uggghhhhh!!!!!!

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ok .....i have done some research on my comp...i had a question before and could not find an answer....
ok i had and still have a problem with my comp, it reads and plays dvds but not reading or playing cds...not even antivirus software, so i decided to do a comp diagnostic test..which did not help was not able to read the cds either...so i went into the diagnostic tools help..and it says something about blu-ray drive test???????uggggghhhhh ok can someone tell me if thats why my comp wont read any cds cause i might need blu-ray discs ..or does that not make a difference? i have no clue im just frustrated...
please help before i throw my comp
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greeneyyedgurl is offline Offline
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May 27th, 2009
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Re: uggghhhhh!!!!!!

What happens when you insert a CD?
Does it show up in explorer?
Have you tried differnet CDs?

You could also see if the problem is the same in safe mode.
Last edited by Xlphos; May 27th, 2009 at 7:16 am.
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Xlphos is offline Offline
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May 27th, 2009
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Re: uggghhhhh!!!!!!

More info please! Have you been able to use cd on the drive in the past?

Is the device listed as a dvd cd-rom device in your device manager?
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A1 data nz is offline Offline
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May 27th, 2009
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Re: uggghhhhh!!!!!!

Click to Expand / Collapse  Quote originally posted by greeneyyedgurl ...
...not even antivirus software,
when you go to Computer and right click on the cd drive icon and go Explore does it read the CD
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caperjack is offline Offline
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Re: uggghhhhh!!!!!!

Click to Expand / Collapse  Quote originally posted by caperjack ...
when you go to Computer and right click on the cd drive icon and go Explore does it read the CD
i tried it with explore and it still does nothing
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greeneyyedgurl is offline Offline
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May 27th, 2009
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Re: uggghhhhh!!!!!!

Click to Expand / Collapse  Quote originally posted by A1 data nz ...
More info please! Have you been able to use cd on the drive in the past?

Is the device listed as a dvd cd-rom device in your device manager?
it is listed as dvd/cd-rom drives
then i drop down menu and it reads
tsstcorp cddvdw ts-h653n ata device
and i have never been able in the past to use any cd's or installm software...only dvd's will play
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greeneyyedgurl is offline Offline
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May 27th, 2009
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Re: uggghhhhh!!!!!!

Click to Expand / Collapse  Quote originally posted by Xlphos ...
What happens when you insert a CD?
Does it show up in explorer?
Have you tried differnet CDs?

You could also see if the problem is the same in safe mode.
i sent you a private message...
i have tried many cd's
how do i check it in safe mode?
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greeneyyedgurl is offline Offline
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May 27th, 2009
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Re: uggghhhhh!!!!!!

Enter safe mode, just reboot PC and when it restarts just press F8 until choices are given:
1. Safe mode
2. safe mode with networking
3.........
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evstevemd is offline Offline
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May 27th, 2009
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Re: uggghhhhh!!!!!!

Hi,

If trying safe mode results in the same then you could try a bootable CD. This should determine if it is a Operating System issue or Hardware issue.

If we can't solve your problem you may have to buy a new drive. hopefully that won't happen.
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Xlphos is offline Offline
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May 27th, 2009
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Re: uggghhhhh!!!!!!

check this out .
http://support.microsoft.com/kb/929461
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caperjack is offline Offline
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This thread is more than three months old

No one has posted to this discussion for at least three months. Please let old threads die and do not reply to them unless you feel you have something new and valuable to contribute that absolutely must be added to make the discussion complete. Otherwise, please start a new thread in this forum instead.
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