Can't access sites such as microsoft.com or any antivirus sites
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I have safari, explorer, and firefox and none of these browsers can connect to these sites. I use Noton as an anti virus and zonealarm as a firewall. All of these problems started when my Norton subscription ran out. I went to the norton site to renew it and i couldnt access the site. thanks
I have safari, explorer, and firefox and none of these browsers can connect to these sites. I use Noton as an anti virus and zonealarm as a firewall. All of these problems started when my Norton subscription ran out. I went to the norton site to renew it and i couldnt access the site. thanks
Sounds like your DNS has been hijacked. Boot into safe mode with networking and see if you can download malewarebytes from malewarebytes.org and run it.
Re: Can't access sites such as microsoft.com or any antivirus sites
Mate, I had exactly the same symptoms you've got, turned out to be Conficker. I got rid of it with a combination of the Windows Malicious Software Removal tool ( transferred through USB from an uninfected computer), and a McAfee Stinger tool. I've since been using McAfee Antivirus Solution and it's found and deleted any strain of Conficker it's found since (usually in the Autorun.inf file of my USB stick).
Also if you're going to use Malware Bytes, after downloading it change the name to something random so that any virus doesn't try to stop it working.
Hope that helps mate.
Last edited by Thinka; Sep 14th, 2009 at 6:14 am. Reason: Link for Mcafee tool
I have safari, explorer, and firefox and none of these browsers can connect to these sites. I use Noton as an anti virus and zonealarm as a firewall. All of these problems started when my Norton subscription ran out. I went to the norton site to renew it and i couldnt access the site. thanks
Hi oodeagleoo,
This is Mike from the Norton Authorized Support Team.
It appears as though your computer has been compromised by a threat. Please contact the Norton Technical Support Live Chat service from the link below and one of our technicians will assist you in renewing your subscription and making sure that your Norton product is installed and configured correctly.
No one has posted to this discussion for at least three months. Please let old threads die and do not reply to them unless you feel you have something new and valuable to contribute that absolutely must be added to make the discussion complete. Otherwise, please start a new thread in this forum instead.
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