Computer freezes-PLEASE HELP

I have a Toshiba PSLV6U-00J001 laptop and i have had it for around a year. It just started freezing up for the past month (exept for in safe mode). It freezes everytime i turn it on around 1-2 mins. after i log-in to my user on the computer. the only way that i can shut it off after it freezes is to force shut it down by pulling out the battery. Please Help!!!

morgannn

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1 post since Nov 2010

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1 Year Ago

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hi, one year old ,maybe a heat problem ,do you keep it cleaned using a can of compressed air to clean the fan and heatsinc may help ,helps with the 3 we have here,and others that i do for family and friends

caperjack

I hate 20 Questions

Team Colleague

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1 Year Ago

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Aside from overheating your problem may be a computer virus. I would suggest that you install Avira and Avira Updates and then scan your computer. This may or may not help your problem but it certainly can't hurt.

Lucien2100

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1 Year Ago

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Can you do AV scans in safe mode? Do you have an ATI chipset? My Mum has one and it causes the laptop to freeze alot.

SgtMe

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