my suggestion is to rid you computer of programs like Tune Up utilities and ASC Pro,nothing but trouble and unnecessary in my opinion.
also would switch from avg to Avast or even Microsoft security essentials as lacking as it is .it works great for us
caperjack
I hate 20 Questions
13,069 posts since Aug 2003
Reputation Points: 1,064
Solved Threads: 812
Using 2 antivirus programs at the same time is a very bad idea as they use virtual device drivers and will clash with one another and cause all kinds of problems. You don't seem to have an antimalware program so get Mbam - http://www.malwarebytes.org/mbam.php as it's absolutely brilliant and free to use!
Rik from RCE
Nearly a Posting Maven
2,335 posts since May 2009
Reputation Points: 127
Solved Threads: 199
my post was just my opinion,on the tools you use ,i see them causing problems all the time[ deleting registry entries that they shouldn't ] ,just an opinion
also you should not have 2 anti-virus program monitoring at the same,time if you re'
mse finds all viruses i/we have come across so far , 3 laptops in the house and none have viruses on them
caperjack
I hate 20 Questions
13,069 posts since Aug 2003
Reputation Points: 1,064
Solved Threads: 812
Wether you scan with them or not regularly, they both have realtime monitors which can interfere with one another.
Rik from RCE
Nearly a Posting Maven
2,335 posts since May 2009
Reputation Points: 127
Solved Threads: 199
As I have observed, MSE detects slower than AVG. It seems that MSE blocks files that have virus poorly.
for that to happen you must be running both av's at the same time .How can the deletion of registry keys affect my pc if the registry keys that are being deleted only are the obsolete ones?
thats my point ,they don't always just remove obsolete ,if they havent yet you have been lucky
caperjack
I hate 20 Questions
13,069 posts since Aug 2003
Reputation Points: 1,064
Solved Threads: 812
For those other volunteers who would like to help me, I would like to know more something about how to repair this problem.
ok, my opinions sometimes get in my way ,sorry
go to start ,in the search box type in cmd ,when the cmd icon shows up right click on it and choose run as administrator , when the cmd prompt opens type in without the quotes 'sfc /scannow ' note there is a space between the c and the / you may need your win7 dvd [if you have one ]to repair any missing files you may not ,good luck
caperjack
I hate 20 Questions
13,069 posts since Aug 2003
Reputation Points: 1,064
Solved Threads: 812