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Black Screen

Hi all,

When i log into my Administrator account it only has a black screen and the cursor. I have tried Repairing it and Restoring to a previous time, but neither have worked. I can get it to work in safe mode but thats it.

Please help, i need it to be back to working ASAP as i use it to monitor all the computers on my network.

Thanks

wilko1995
Light Poster
28 posts since Mar 2010
Reputation Points: 10
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Does 'Last Known Good Configuration' work?

crunchie
Most Valuable Poster
Moderator
20,095 posts since Feb 2004
Reputation Points: 1,142
Solved Threads: 985
 

I would first boot to safe mode, and run "chkdsk /f /r /x" to see if there are any errors in the file system. (might require a reboot here)

If that doesn't help, then next step would be to boot to safe mode, create a new user account with admin rights, and then log in to that new account.

If that is working, then I would copy all documents, favorites, and desktop links/files to the new account from the old one - and run a complete malware scan.

If it isn't working, I would go back to safe mode, and uninstall all recently updated drivers. (and try to log in again, and so forth)

jak0b
Junior Poster
157 posts since Jan 2011
Reputation Points: 54
Solved Threads: 25
 

You are referring to Vista or W7.
Having a similar issue with Vista Home premium 32 bit also & have a thread about it with a booting issue on a Compaq Presario F700 laptop. Does the smae thing at boot with the cursor flashing.

compnutt
Junior Poster
122 posts since Aug 2005
Reputation Points: 10
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This article has been dead for over three months

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