954,292 Members — Technology Publication meets Social Media
Username:
Password:
Lost login information?
Have something to say? Contribute New Article Reply to this Article

cd/dvd problem

hi guys,i have a problem with the cd/dvd...not work......the driver for the cd/dvd rom its nowhere and i cat play any cd or dvd etc. on my computer....

poseidon32
Junior Poster in Training
55 posts since Oct 2010
Reputation Points: 10
Solved Threads: 0
Infraction Points: 5
 

What computer is it? Is it a PC or a laptop? What version of windows are you using?


If you don't give enough information for us to work with no-one will even hazard a guess at what your problem is!

Rik from RCE
Nearly a Posting Maven
2,335 posts since May 2009
Reputation Points: 127
Solved Threads: 199
 

You mean you don't have a slot to put in your dvd or cd. If that is the case just go and buy one and fix it yourself or your dvd or cd can't be read. If that is the case try updating all drivers first

jingda
Industrious Poster
4,698 posts since Mar 2011
Reputation Points: 182
Solved Threads: 142
 

i have a fujitsu siemens laptop,and i use windows vista home premium,the problem is that i cant use nothing(cd/dvd) from some reason i lost the driver because when i insert any cd/dvd it came nothing....like it suppose to open auto play...and when i open "my computer" normal it show your hard disk and the dvd/cd...well to me it show only the hard disk ......i check device manager,all the drivers ok there except i dont see dvd/driver there...

poseidon32
Junior Poster in Training
55 posts since Oct 2010
Reputation Points: 10
Solved Threads: 0
Infraction Points: 5
 

Try update your dvd driver. Second, do a scan for any viruese. You said when you put in CD it can't play it. Right? Try reintall the driver if the update failed. I will take it that you have try other discs and the cd also cannot play. This tells us is the driver problem. Have you got a spare driver. Try changing the dvd driver. After that insert the disc if it can auto play. Done! your problem is solve, if it cannot the problem has to do with software related. We will slowly analyse it. Good luck

jingda
Industrious Poster
4,698 posts since Mar 2011
Reputation Points: 182
Solved Threads: 142
 

What you need to do is shut down your laptop, restart it and go into it's bios to see if the CD/DVD drive appears there at all. I am not sure but I think it's F1 or F2 to enter the bios.

If it doesn't show in your bios then you need to remove and re-fit the CD/DVD drive. There is most likely 1 screw that you have to remove to do this which should have a CD symbol printed on the casing next to it.

If it still doesn't show up after that then you need a new one.

If on the other hand it does show up in your bios then you have a windows problem which is quite common on Vista.

We must determine if it works in your bios as a first step because if it wont work there, it wont work anywhere.

Rik from RCE
Nearly a Posting Maven
2,335 posts since May 2009
Reputation Points: 127
Solved Threads: 199
 

i cant update the driver because the driver its not there,its like u have a computer without dvd player and no driver...to understand better ....i click: START-COMPUTER,when it open normal there it show your hard drive and the dvd/cd rom.....well to me dvd rom it disappear ..its not there,i dont know why,,,,,and i check bios setting but i didnt see any dvd driver there...i cant use OPERATING SISTEM-RECOVERY CD OR DRIVER & UTILITIES CD ..

poseidon32
Junior Poster in Training
55 posts since Oct 2010
Reputation Points: 10
Solved Threads: 0
Infraction Points: 5
 

You need to follow the instructions in my post then!

Rik from RCE
Nearly a Posting Maven
2,335 posts since May 2009
Reputation Points: 127
Solved Threads: 199
 

Just remove the dvd driver and put it back in again. Try that

jingda
Industrious Poster
4,698 posts since Mar 2011
Reputation Points: 182
Solved Threads: 142
 

if u mean to remove the dvd from the computer and put it back that i cant do it,if there is any other way to recover my driver than its ok,if not than i have to go to service...all i need its to find the driver...

poseidon32
Junior Poster in Training
55 posts since Oct 2010
Reputation Points: 10
Solved Threads: 0
Infraction Points: 5
 

The dvd driver is only connected by one or two screw and can be remove and put it back easily. Have you try Rik suggestion?

jingda
Industrious Poster
4,698 posts since Mar 2011
Reputation Points: 182
Solved Threads: 142
 

If there is no driver, there is no way a CD/DVD can be read, download the suitable driver for you PC. Install. Problem solved.

Portgas D. Ace
Posting Pro in Training
449 posts since Jan 2011
Reputation Points: 17
Solved Threads: 5
 
If there is no driver, there is no way a CD/DVD can be read, download the suitable driver for you PC. Install. Problem solved.


why would you even bother posting that ,as its already been said at least twice.

to poseidon32 ,it not hard to flip the latop over and see if there is that one screw in the area of the dvd drive ,if not time to take to the computer repair shop

caperjack
I hate 20 Questions
Team Colleague
13,069 posts since Aug 2003
Reputation Points: 1,064
Solved Threads: 812
 
why would you even bother posting that ,as its already been said at least twice.

Seems you are paying attention to the thread

And actually capperjack about the screw part i have already said. Some case have two screws while most have one. It seems that capperjack is also making the same mistake by repeating the same thing;) Heehe

jingda
Industrious Poster
4,698 posts since Mar 2011
Reputation Points: 182
Solved Threads: 142
 

guys there is to many screws,i try this solution just now but its not work ...i have to open my whole laptop to get to the dvd....its a fujitsu siemens amilo laptop ....this have to many screws...:)

poseidon32
Junior Poster in Training
55 posts since Oct 2010
Reputation Points: 10
Solved Threads: 0
Infraction Points: 5
 

ER its wierd. The Dvd driver slot only have two or one screw unscrew them and you can take out the slot and replace them

jingda
Industrious Poster
4,698 posts since Mar 2011
Reputation Points: 182
Solved Threads: 142
 

Your fujitsu siemens amilo laptop has a plastic plate covering the underside that is held by between 6 and 10 screws depending on model. If you remove that you will be able to access the CD removal screw.

Rik from RCE
Nearly a Posting Maven
2,335 posts since May 2009
Reputation Points: 127
Solved Threads: 199
 

Seems you are paying attention to the thread

And actually capperjack about the screw part i have already said. Some case have two screws while most have one. It seems that capperjack is also making the same mistake by repeating the same thing;) Heehe

i wasn't repeating something you already said !!! was responding to the comment made by the original poster, about your suggestion to removing a screw or 2 ,
quoted belowif u mean to remove the dvd from the computer and put it back that i cant do it,if there is any other way to recover my driver than its ok,if not than i have to go to service...all i need its to find the driver...

caperjack
I hate 20 Questions
Team Colleague
13,069 posts since Aug 2003
Reputation Points: 1,064
Solved Threads: 812
 

i cat get the screws out,i try before,its about 15 screws to open,and its 2plastic plate,one cover the hard driver and the other one...

poseidon32
Junior Poster in Training
55 posts since Oct 2010
Reputation Points: 10
Solved Threads: 0
Infraction Points: 5
 

You will have to take it to a professional then!

Rik from RCE
Nearly a Posting Maven
2,335 posts since May 2009
Reputation Points: 127
Solved Threads: 199
 

This question has already been solved

Post: Markdown Syntax: Formatting Help
You
View similar articles that have also been tagged: