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win 7 MS office

I have a client with a reasonably modern computer. Upgraded from Vista to win 7 32 bit (it wont run 64!) all went OK and registered.
I tried to reinstall the legitimate version of MS office from the purchased disc CD (2007) and it runs the set up but then says the disk is corrupt. I dont think the disk is corrupted. It never gets as far as asking for the required entry code. The win 7 is also a legit copy. Is there a piracy problem? should I contact microsoft... this version of msoffice was on the machine with vista prior to win 7 install.

Any suggestion
Ta in advance

M

mjdodd
Posting Pro
591 posts since Sep 2007
Reputation Points: 36
Solved Threads: 53
 

Probably just a scratch on the disk. Try cleaning with dish soap and warm water. If that fails, you could try SkipDr

http://www.heartlandamerica.com/browse/item.asp?PIN=123026&DL=GAW1&SC=WIG20001&

DVD/CD drives are not all the same. You could try another drive; sometimes one will read through scratches better than another.

Good Luck

techsheaven
Posting Pro in Training
483 posts since Oct 2009
Reputation Points: 55
Solved Threads: 48
 

found hardware problem so now solved tyhanks to all
M

mjdodd
Posting Pro
591 posts since Sep 2007
Reputation Points: 36
Solved Threads: 53
 

This question has already been solved

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