Hey. I recently tried to play a dvd on my comp and media center told me that the disk wasn't being recognised, so I checked the computer and the drive was missing from there. This is the error in my device manager:
This device cannot start. (Code 10)
Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available.
Check for solutions does not work. It brings up a dialog that lingers for a while (i guess it communicates with server) and then disappears without so much as saying what the outcome was.
Does anybody have any idea what's wrong here and how it can be fixed? Please help because its my only optical drive O.o ATM.
By the way, its a dvd burner (dual layer) with this model: HL-DT-ST DVD+-RW GSA-H21N ATA Device. And it came with the computer whic is Acer AST180-UD360A....I don't know what any of that means...
I had the same problem
[device cannot start code 10]with a digital camera. What I tried, and it worked, was make my user account an administrator account.
As the sole user of my computer, there was only 1 user account active, mine. And while technically I was the administrator, some software requires that there be more than one user sccount on the computer, before administrator accounts will be acknowledged.
What I did was activate another account [guest] by turning it on. Then after I rebooted my computer, the camera installed, and works.
Hope this helps, in your situation
Marked Solved 
