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May 24th, 2006
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IPod Trouble

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Hey everyone. I am having real trouble with my IPod. I have just purchased a 30gb video IPod and when i connect it up to my PC (i dont own a mac) the do not disconnect sign flashes up on my IPod and my PC freezes. After about five minutes my PC 'unfreezes' itself and i can use it as normal apart from ITunes and my computer which freeze when i open them. All the time my IPod is sayin 'do not disconnect'. I have tried installing all the latest itunes and ipod updater from the apple site and have tried reseting my IPod and still nothing works. I am using a 2.0 USB port which is reccomended. If anyone has any ideas of what i can try next please include a post on here.

Cheers,
phil
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kimiracer is offline Offline
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since May 2006
May 24th, 2006
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Re: IPod Trouble

I have had a bit of a development with this problem. When i plug my IPod in now the same happens but after 5mins when my PC begins to respond again i get a little box which is titled autoplay and a torch is in the box and it scans over a folder. then the autoplay goes away and everything is fine except itunes hasnt found my IPod.

any help would be appriciated
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kimiracer is offline Offline
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since May 2006
May 29th, 2006
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Re: IPod Trouble

I also just bought an Ipod for my daughter (yesterday). She asked me about the message. I explained she had to click on the icon with the arrow on the tray on the bottom right of the screen, and first stop the device. After she did that, the message went away.
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wizir01 is offline Offline
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since May 2006
May 31st, 2006
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Re: IPod Trouble

Hi,

I tried this method and it does make the message go away but it also disconects the ipod completely and therefore i need to reconect it to update songs. when i reconect it the same thing happens.
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kimiracer is offline Offline
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since May 2006
May 31st, 2006
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Re: IPod Trouble

Have you tried uninstalling itunes then reinstalling it?
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Junior Poster
EriCartman13 is offline Offline
114 posts
since Apr 2005
Jun 2nd, 2006
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Re: IPod Trouble

yes i have tried that a few times. i even tried gettin rid of all my music which also didnt work. so now i have an IPod which doesnt work and no music. lol
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kimiracer is offline Offline
6 posts
since May 2006
Sep 11th, 2006
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Re: IPod Trouble

Hey Phil,

I am pretty sure that I am having the exact same problem with my ipod. I have had mine for a few years 20GB from 2004...anyways, it has worked fine for ages, but I hadn't connected it to a computer for over 6 months and when I finally did and updated all ipod software and itunes and qicktime it no longer connects properly and ends up freezing my computer until I unplug it. I have done restore, tried disk mode, tried different usb ports....nothin...it's really bugging me...I don't want to throw it out just yet....but I'm just not getting anywhere...if anyone has any ideas....it'd be much appreciated!

Cheers

megs

Click to Expand / Collapse  Quote originally posted by kimiracer ...
Hey everyone. I am having real trouble with my IPod. I have just purchased a 30gb video IPod and when i connect it up to my PC (i dont own a mac) the do not disconnect sign flashes up on my IPod and my PC freezes. After about five minutes my PC 'unfreezes' itself and i can use it as normal apart from ITunes and my computer which freeze when i open them. All the time my IPod is sayin 'do not disconnect'. I have tried installing all the latest itunes and ipod updater from the apple site and have tried reseting my IPod and still nothing works. I am using a 2.0 USB port which is reccomended. If anyone has any ideas of what i can try next please include a post on here.

Cheers,
phil
Reputation Points: 10
Solved Threads: 0
Newbie Poster
meegs is offline Offline
2 posts
since Sep 2006
Sep 21st, 2006
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Re: IPod Trouble

Click to Expand / Collapse  Quote originally posted by meegs ...
Hey Phil,

I am pretty sure that I am having the exact same problem with my ipod. I have had mine for a few years 20GB from 2004...anyways, it has worked fine for ages, but I hadn't connected it to a computer for over 6 months and when I finally did and updated all ipod software and itunes and qicktime it no longer connects properly and ends up freezing my computer until I unplug it. I have done restore, tried disk mode, tried different usb ports....nothin...it's really bugging me...I don't want to throw it out just yet....but I'm just not getting anywhere...if anyone has any ideas....it'd be much appreciated!

Cheers

megs
Hey megs,

I have finally sorted out my iPod trouble! :cheesy: It took a while but i worked it out eventually. I tried most things in the end but to get it working again i first inserted my original itunes disc which came with the iPod. i installed all of the stuff (even though i had more up to date versions) and then restarted my computer. when i tried my iPod it came up in iTunes and my computer but as usual it froze so i left it for a while and eventually it unfroze itself. an error message came up but for once i was able 2 use my iPod in iTunes. Seeing as i could use my iPod in iTunes i decided to restore it back 2 its original factory setings and once i had done that i made sure i had the latest version of iTunes insalled (version 7). once i had done all this it seemed to work and when i plugged it in to my PC it updated all of the songs and worked perfectly. It seemed as though i had to start again from scratch with my iPod and iTunes.

hope this helps,
Phil
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kimiracer is offline Offline
6 posts
since May 2006
Sep 21st, 2006
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Re: IPod Trouble

Hmmm ok, that sounds like something I haven't tried before....and my ipod is still stuffed....in fact, I have given up on it....BUT...I will try your fix....as soon as I find that darn original cd....I have a horrible feeling that I threw it out.........oh well I will find one somewhere and let ya know how I go!

Megs
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meegs is offline Offline
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since Sep 2006
Sep 22nd, 2006
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Re: IPod Trouble

I have found that allthough this process works for me if i want to update my iPod i have to go through this process each time which can take a while. I just thought i would let you know that its not a proper solution to the problem so if i were you i would just get a new iPod and start again. As i only bought mine a few months ago then i will stick with mine and just have to put up with installing all the stuff each time i want to update.

Good luck!
Phil
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Newbie Poster
kimiracer is offline Offline
6 posts
since May 2006

This thread is more than three months old

No one has posted to this discussion for at least three months. Please let old threads die and do not reply to them unless you feel you have something new and valuable to contribute that absolutely must be added to make the discussion complete. Otherwise, please start a new thread in this forum instead.
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