try booting in safe mode, it should automatically log on as the admin and then you can add a user name or reset the passwords
ScudRunner50
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when you see the bios screen press F8 that will give you boot menu choose safe mode
bobbyraw
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exactly, thanks for the cover bobbyraw
ScudRunner50
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once in safe mode you go to control panel, user account and any user that you see you can change/delete or disable password on the account.
bobbyraw
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you dont want to be in the bios, you want the computer to boot up using safe mode by pressing F8 to get to your boot options, then choose safe mode and it should load up into a windows environment with low graphics settings, go to the control panel, go to users, and add a new user with admin rights, reboot and login with new user credentials
ScudRunner50
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hmm, could be that you company's domain policy requires a login even for safe mode... I think you'll need software to blank out the admin password... have you tried using "administrator" for the UN and leaving the PW field blank?
unless bobbyraw has another suggestion?
ScudRunner50
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choose safe mode when the box comes up type admin and enter if that does not work type administrator then enter. if that does not work leave both field blank and press enter.
bobbyraw
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bobbyraw
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I think you are in the BIOS settings, this isnt where you want to be. Have you tried the above UNs and leaving the password blank? Try letting the computer boot up and entering these
ScudRunner50
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apologies if we're making too many prior knowledge assumptions, not your fault, we all had to start somewhere
ScudRunner50
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