Let's say you visit the webpage and then get all these page cannot be displayed errors. Can you still use other Internet applications or is your net connection cut off completely?
cscgal
The Queen of DaniWeb
19,421 posts since Feb 2002
Reputation Points: 1,474
Solved Threads: 229
search for the "hosts" file in the I386 folder & rename it (like hosts.old or hosts.dec.03.2k3 or whatever), then clear cookies & cache. if prob persists ping whotv.com via DOS prompt (really a console window, no DOS in WinXP, ah but nomenclature dies a slow death...) to get it's ip, if u dont already know it, and put the ip address in the address bar & c if it pulls up the url or not.
aeinstein
Team Member - aka kaynine
645 posts since May 2002
Reputation Points: 186
Solved Threads: 8
can u bypass the router & connect directly to your isp's connection device (i.e., dsl/cbl modem, etc)? if u can:
1) shut down pc, normally
2) notate indication lights on modem/connection device that indicate that *it* has connection to the isp
3) unplug pwr cord to modem/connection device
4) unplug pwr cord to router
5) bypass router
6) pwr up modem/connection device
7) after modem/connection device has regained connection to isp (reference #2 above) restart pc
8) open control panel & access network properties
9) double click icon for LAN connection (if multiple icons u need to figure out which 1 is for connection from ur pc to modem/connection device)
10) click support tab
11) click repair connection
12) click ok on msg stating repair operation completed successfully, yada, yada, yada
12a) if you received a different error msg post it here verbatim
13) notate default gateway ip
14) from console window (DOS style window) ping the default gateway ip (this will not work going through the router unless ur able to check the router's prop's & get *it's* default gateway, provided by the isp to the router; if so skip steps 1-12)
ping default gateway: if u get replies then the issue is on your sys; if not, it can still be on your sys but more likely its an arp cache issue involving a routing device on your isp's network.
aeinstein
Team Member - aka kaynine
645 posts since May 2002
Reputation Points: 186
Solved Threads: 8