The basic steps to try:
** Note: Connect a computer to one of the router's
wired Ethernet ports for the following.
1. Try connecting to the router by its default IP address instead of the URL of its built-in setup pages (
www.routerlogin.net). If that doesn't work. In your browser's location/address box, type the following and then hit Enter:
http://192.168.1.1
2. The WGR614 assigns IP addresses from the 192.168.1.1 range to the computers that are connected to it, and assigns itself the IP address of 192.168.0.1. On your computer, do the following:
- Click on the "Run..." option under your Start button menu.
- In the resulting dialog box, type "
cmd" (omit the quotes) in the "Open:" box and then hit enter. This will open a DOS window.
- At the DOS prompt, type the following command and tell us what it reports:
ipconfig /all
You
should get something very similar to:
Windows IP Configuration
Host Name . . . . . . . . . . . . : TEST
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : mynetwork.com
Description . . . . . . . . . . . : CNet PRO200WL PCI Fast
Ethernet
Physical Address. . . . . . . . . : 00-08-A1-2A-DB-26
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
I
P Address. . . . . . . . . . . . : 192.168.1.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 205.166.226.38
206.13.30.12
Lease Obtained. . . . . . . . . . : Monday, November 8, 2004
8:35:42 PM
Lease Expires . . . . . . . . . . : Monday, November 8, 2004
9:35:42 PM
3. Note the Default Gateway IP address; that will be the IP address of the WGR614. Type the following command and tell us the results (if ipconfig reports your default gateway IP to be something other than 192.168.1.1, use that IP in the command):
ping 192.168.1.1
The correct output from the ping command should look like this:
Pinging 192.168.1.1 with 32 bytes of data:
Reply from 192.168.1.1: bytes=32 time=7ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 2ms, Maximum = 7ms, Average = 3ms
4. Note that DSL connections usually use a protocol known as PPPoE (or perhaps PPPoA), and your router must be configured to use that protocol as well if it is to communicate properly with the DSL modem. By default, Netgear routers use the DHCP protocol instead of PPPoE, and if the router did not automatically detect the right protocol for your DSL service you won't be able to get a connection to the Net.
You may need to check/configure this setting in the router's configuration utility.