I have no idea what you guys are saying. Maybe you should get this from a real Novell Guru.
Novell may cost more out of the box (more on this later), but its ultimate cost is MUCH less. Unix/Linux is hard to configure, and the corporation needs to be trained to use this. Windows has endless problems, patchs, service packs, etc, making it impossible to keep Microsoft's 99% uptime statement (you need to restart, often).
Windows can't connect with Unix/Linux and Mac's out of the box, Unix/Linux can't connect with Windows and Mac's out of the box either. Novell not only has support for Windows, but it supports Unix/Linux and Macs seamlessly. I've written a few posts on this, the technology is called the "Native File Access Pack," and it does exacly what it says. Unix/Linux sees the Novell Server, its printers and file shares, as NFS shares. Windows sees the Novell, its printers and file shares, as standard Windows computers on a workgroup (or a domain). This DRAMATICLY decreases costs (it requires minimal configuration, no learning curve, etc).
Now, to pricing. Novell offers upgrade pricing. Meaning, if your running a prior Novell OS, or even a Windows/Unix/Linux server OS you can get upgrade pricing. These costs are DRAMATTICLY less. And unlike Windows servers, you don't buy a per connection licence, you buy a user licence.
Novell is shifting strategies, and supporting many open source projects. Apache HTTPD Webserver, Apache Jakarta Application Server, and PHP, currently run on NetWare, with plans for the release of MySQL very soon.
Lastly, do you guys ever wonder why we see Novell in many large Universities and Hospitals? There's so many users, it would be almost impossible to manage without advanced management tools, which Windows may have, but is an incredible pain to use (Active Directory), and Unix/Linux falls short on.
NetWare might not have the complete ease that Windows has,
and it doesn't have the raw power that Unix/Linux offers, but on the greater scale, it offers a more reliable, full featured package then Windows or Unix/Linux.
I hope this sheds some light on your misguided souls!