Yes I would agree.
Hmm, well I am assuming you are using Windows XP then. Correct me if I am wrong, but you can open a Command Prompt and ping a site correct?? i.e. ping www.google.com??
That is correct. -->
Ping statistics
Packets sent = 4, received = 4, lost = 0
Approximate round trip times in milliseconds:
Minimum = 87ms, Maximum = 89 ms, Average = 88ms
I completely removed my dial-up connections from my list. I checked the box next to "Automatically detect settings" under LAN Settings. I then re-booted my system.
My Windows Security Center says that Firewall is "off" and Virus Protection is "not found." There is no Firewall or Virus Protection installed that I am aware of.
I open IE and get "UNABLE TO ACCESS THE VERIZON ONLINE NETWORK." I close it. I open the CD DSL setup program. It
seems like the "testing connection between computer, network, and modem server" part works. Then it tries to connect to the account activation server and it fails.
How can I be certain that I don't have anti-virus, anti-spyware, or firewall running? These are the processes running according to Windows Task Manager after my computer starts:
Image Name | User Name | CPU | Mem Usage
wuauclt.exe SYSTEM 00 6,804 K (disappears after 5 minutes)
System Idle Process SYSTEM 98 16 K
alg.exe LOCAL SERVICE 00 3,228 K
taskmgr.exe 00 3,864 K
explorer.exe 02 8,028 K
LEXPPS.EXE 00 1,672 K
spoolsv.exe 00 2,984 K
LEXBCES.EXE 00 1,396 K
wanmpsvc.exe 00 1,980 K
PackethSvc.exe 00 1,324 K
svchost.exe 00 3,372 K
svchost.exe 00 1,916 K
svchost.exe 00 18,800 K
svchost.exe 00 2,556 K
svchost.exe 00 3,556 K
lsass.exe 00 1,076 K
services.exe 00 2,936 K
winlogin.exe 00 2,396 K
csrss.exe 00 1,704 K
smss.exe 00 200 K
System 00 76 K
During the CD setup screen,
the following add themselves to the list:
vzTaskEngine.exe MyUserName 00 6,924 K
cmisrv.exe MyUserName 00 5,496 K
vzUIFrame.exe MyUserName 00 12,000 K
this appears for one minute as I try to connect:
vzNetSvc.exe MyUserName 00 4,296 K
Do any of them look odd? What should I try to delete?
One odd thing I can mention is that sometimes with regular dial-up, usually soon after my first webpage loads, I will get a couple of windows pop up that say
"dtdp://748 | 331 | 1 |
jgen44.cjt1.net/HTM/704/0/JavaSiteRequest.asp?LV=6000&DC=453&NF=0...
This file does not have a program associated with it for performing this action. Create an association in the Folder Options control panel."
and
"Internet Explorer cannot open this helper application for dtdp://748 | 331 | 1 | jgen44.cjt1.net/HTM/704/0/JavaSiteRequest.asp?LV=6000&DC=453&NF=0&IW=720&IH=300&ORD=1122324951203?&.
The protocol specified in this address is not valid. Make sure the address is correct, and try again."
They used to be just regular pop-ups. I would think they were spyware related. I'm thinking that something residual stuck after I tried to clean up my registry, deleted some Trojan viruses, or deleted netdaemon.exe. Likely culprit or not?