A lot of ISP's will throttle your speed depending upon either the type of traffic, or if they have a data cap that you have exceeded. They will usually detect when you are running speedtest and not throttle then, so you may not know without other testing. I don't know what Charter does, but I know that Comcast and AT&T will do so in both cases for consumer accounts.
rubberman
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Based on those results, I'd say you have a pretty nice connection. This computer that is lagging...is it a wired or wireless connection?
JorgeM
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Well that may explain it. A wireless connection is obviously over air and there are many factors that could cause slowness such as walls, distance, and too many connections. Wireless is a shared resource. The more people connected, the slower it gets.
Do you at least have your wireless secured to rule out your neighbors stealing your bandwidth?
JorgeM
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Try with a wired connection and validate whether there is a difference in network experience.
JorgeM
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