Your roommate will need to download new updates ask her if her automatic updates are on if not turn them on and let the computer fix the problem. if that doesn't work go to the microsoft download page at microsoft.com/downloads and find the update needed for your wireless router if that still doesn't work make sure her laptop is not near a radio or a tv cause sometimes the signals coming off of these devices can really screw up the wireless internet signal from the router. If she is not near any appliances than try moving the router the router can get screwed up if it is near an outlet with alot of cords like near a powerbar or an exposed wall outlet that is not covered with a plastic cover. if that still doesn't work try updating the firmware for the router from the linksys website. Thats all you can really do aside from taking the computer to a repair shop.
Signed,
RepairMaster25
Please read the post dates before replying. I am quite certain that after 3 1/2 years, stranoblaze has it sorted.
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