Cant ping.

My computer is on a network with 1 other computer in my house. When i had webroot spy sweeper, and trend micro antivirus installed on my computer it started having connection errors. I cant ping up to any games. any idea of how i can fix this, other then getting rid of my new antivirus programs?

Moloko

Newbie Poster

1 post since Aug 2007

Reputation Points: 10

Solved Threads: 0

4 Years Ago

When i had webroot spy sweeper, and trend micro antivirus installed on my computer it started having connection errors. I cant ping up to any games. any idea of how i can fix this, other then getting rid of my new antivirus programs?

If I am not wrong the problems started after you have installed the Trend Micro Antivirus aka PC Cillin. Whatever version be it it is known to Block ICMP requests (both outbound and inbounds) and that is the sole reason that you are not able to ping. You uncheck this ICMP blocking and put it in exception list of the AV.
I hope things would work fine henceforth.

shouvik.d

Junior Poster

198 posts since Jan 2007

Reputation Points: 64

Solved Threads: 7

This article has been dead for over three months

You