Hold it up to a good light source and see if there is anything on screen. We need to determine if the screen is black or dark. Black means nothing at all on screen, dark means there is something on screen but it's very hard to see! We need to be sure as both situations have different causes!
Rik from RCE
Nearly a Posting Maven
2,497 posts since May 2009
Reputation Points: 125
Solved Threads: 207
Skill Endorsements: 6
No backlight could mean the backlight inverter has had it. Have you tried an external monitor on it?
Rik from RCE
Nearly a Posting Maven
2,497 posts since May 2009
Reputation Points: 125
Solved Threads: 207
Skill Endorsements: 6
Now I can't be sure but I think that the Dell xps range have plugin graphics cards. If this is indeed the case, it'd be worth reseating it!
Rik from RCE
Nearly a Posting Maven
2,497 posts since May 2009
Reputation Points: 125
Solved Threads: 207
Skill Endorsements: 6
what if the screen is dark and possible to use external monitor, what is the likely cause for this and resolution please?
Thanks.
from one of the post above yours .
No backlight could mean the backlight inverter
caperjack
I hate 20 Questions
13,864 posts since Aug 2003
Reputation Points: 1,071
Solved Threads: 881
Skill Endorsements: 50