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Aug 6th, 2004
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no monitor signal after power surge

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My monitor is not receiving a signal after a power surge during a thunderstorm.
Both Monitor and cpu were plugged into ups.
Have power to both monitor and cpu. Cpu has both red and green solid(not blinking) lights.
Have tried another monitor and still not getting signal.
System is a clone. Running XP

Have been advised to try switching video card with another and if that doesn't work - do the same thing with mother board and then power supply.

Is this the right way(sequence) to troubleshoot this problem ?
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jus learnin is offline Offline
25 posts
since Jun 2004
Aug 6th, 2004
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Re: no monitor signal after power surge

Does your monitor have Onscreen Display? If that works, I'd bet there's nothing wrong with your monitor. Your short list looks about right to me. Good luck, hope you find the problem.
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DuncanIdaho is offline Offline
277 posts
since Aug 2004
Aug 9th, 2004
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Re: no monitor signal after power surge

Yes, the monitor has onscreen display. I also didn't realize that my video port was connected to the motherboard, it's not a separate card. Does this mean that the motherboard would need to be changed in order to correct the problem ?
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jus learnin is offline Offline
25 posts
since Jun 2004
Aug 9th, 2004
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Re: no monitor signal after power surge

Quote originally posted by jus learnin ...
Yes, the monitor has onscreen display. I also didn't realize that my video port was connected to the motherboard, it's not a separate card. Does this mean that the motherboard would need to be changed in order to correct the problem ?
Motherboard ,with onboard video can also have an AGP video slot to upgrade the video to something better.You can also add a PCI video card ,You could look around for a old 2meg PCI card [a bout 5 bucks ] just to troubleshoot computer.,The onboard video will need to be disabled to do either of these .

If you have onboard video ,it could be that you toasted the Board ,or just the video chip .
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I hate 20 Questions
caperjack is offline Offline
12,720 posts
since Aug 2003
Aug 9th, 2004
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Re: no monitor signal after power surge

Do the fans run when you turn it on? Do you get any beeps when you turn it on? Does anything happen at all? Any other clues to what could be causing the problem?
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qt 3.14159 is offline Offline
41 posts
since Jun 2004
Aug 10th, 2004
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Re: no monitor signal after power surge

What's the difference between AGP and PCI ?
How do I disable the onboard video.
I'll look for an old PCI card. Thanks
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jus learnin is offline Offline
25 posts
since Jun 2004
Aug 10th, 2004
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Re: no monitor signal after power surge

Yes the fans run, but there are no beeps.
Nothing else happening that I can see or hear.
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jus learnin is offline Offline
25 posts
since Jun 2004
Aug 10th, 2004
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Re: no monitor signal after power surge

Take your system to a repair shop to have it checked. It sounds very much like the internal components have been damaged, and you will need to have it checked to find out what needs to be replaced.
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Grandad
Catweazle is offline Offline
3,826 posts
since Mar 2004
Aug 10th, 2004
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Re: no monitor signal after power surge

Sounds good. Will take it in today ?
thanks
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jus learnin is offline Offline
25 posts
since Jun 2004
Aug 11th, 2004
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Re: no monitor signal after power surge

Just got my system back. The mother board was fried. They replaced it. Everything's working fine now. Thanks for the help.
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jus learnin is offline Offline
25 posts
since Jun 2004

This thread is solved

Either the thread starter or a moderator has marked this thread as solved. You can most likely trust the responses and answers given. There is most likely no reason for any further responses to be posted here. If you have a related question, please start a new thread in this forum instead.

This thread is more than three months old

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