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Jul 21st, 2009
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a problem with my laptop

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I just started to have a problem with my IBM laptop.

Following are the configuration of my laptop:

1) WinXP with SP2
2) RAM 512MB
3) CPU around 1 Ghz,

Yesterday ,I started to have a new problem with my laptop,when I powered on my laptop, IBM welcome screen appears as usual and at the bottom left side of the screen, it gives 2 options:

1) Press F1 for BIOS Setup.
2) Press F2 for bootable devices.

The WinXP use to load without any problem after this IBM welcome screen but since yesterday , the laptop hangs at this IBM welcome screen and after couple of minutes when I press F1 it shows a messege on the right bottom side of the screen saying "Entering
BIOS Setup" but it doesnot go into BIOS and this messege remains their.

Please note that couple of days back, My laptop was responding slow,and browsing was slow too and it almost reached to a freeze, the CPU usage reached 100% and when I checked the memory usage in Task Manager, it showed that 1 of the Internet Explorer application was using huge amount of memory.

When I placed my hand under the laptop base,it was really hot, and I think their is a problem with the CPU temperature.

Can anyone pls let me know exactly what could be the problem?

Looking forward to prompt response.
Last edited by Frank Wallis; Jul 21st, 2009 at 3:47 pm. Reason: adding more info
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Jul 22nd, 2009
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Re: a problem with my laptop

can anyone pls help me with this?
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Jul 22nd, 2009
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Re: a problem with my laptop

Is this related to your hotmail problem or did you solve this one and run into another?

As you know, laptops are the least fixable item, particularly when a number of factors are thrown into the pot (hot bottom, 100% CPU usage, application swamping memory, degraded performance a couple of days earlier, booting issues).

Anyway, to see whether or not to move forward with this thread, we'd need to know its relationship to the hotmail issue.
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Suspishio is offline Offline
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Jul 22nd, 2009
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Re: a problem with my laptop

Your error implies the BIOS cannot see the hard drive. Either the drive has died or requires you to grab a philis screw driver, remove mains, remove battery, with the machine upside down locate the panel which stores your hard drive, open the panel, carefully remove the drive, replace the drive and refit the cover, reconnect the battery and power. Turn on your machine, if your lucky then your a victim of "creep" and your machine will continue to work normally. IF NOT and you have not been into the BIOS and been playing with the Bootable Devices you will be needing a replacement hard drive and your installations disks.

I hope this helps

Jeff
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HelpingHands-IT is offline Offline
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Jul 23rd, 2009
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Re: a problem with my laptop

Try reset the laptop by following steps:

remove battery and AC adapter, remove all other removable devices like PC card, USB connections...etc.

holding down the power button over 15 seconds, this will discharge and reset the laptop, then connect only AC adapter and power on the laptop.

Also try look at the CPU fan, mkae sure the fan is not clouded by the dust.

Besides these, there maybe other faulty part(s) on your laptop mainboard you need to find out.

Hope this helps!
Bill
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Jul 23rd, 2009
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Re: a problem with my laptop

The problem of hotmail.com started some days before this BIOS
issue.

I am not able to enter BIOS ,either it is slow or it hangs when
I try to enter into BIOS. Should I directly look into BIOS Chip
on the MB?

What do u mean by AC adaptor, r u talking about a big battery
which can be easily taken out from the base of a laptop?
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Jul 23rd, 2009
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Re: a problem with my laptop

Click to Expand / Collapse  Quote originally posted by Frank Wallis ...
What do u mean by AC adaptor, r u talking about a big battery
which can be easily taken out from the base of a laptop?

Battery is the big battery
which can be easily taken out from the base of a laptop, AC adapter is the power cable that connects the laptop to the power socket in house and charging the battery.

Cheers!
Bill
Last edited by PcTestCard.com; Jul 23rd, 2009 at 5:42 am.
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Jul 23rd, 2009
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Re: a problem with my laptop

Hotmail is a web based service which is attainable after the machine has started - as such it would be incredibly unlikely that homail would affect your BIOS!
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HelpingHands-IT is offline Offline
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Jul 23rd, 2009
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Re: a problem with my laptop

I am surprized about it ,why is it that the CPU is reaching 100%
after I access hotmail.com?
Ok, I am sorry , I got what u mean.
I have to check my laptop properly. Can you please tell me why
do I have to take out the big battery from the laptop ?

Please note that my laptop battery is weak and I have to keep
my laptop on the AC adaptor.
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Jul 23rd, 2009
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Re: a problem with my laptop

Frank - your missing the point!

You have two issues - the first being that your machine will not boot. This is where you need to check the "seating" of the hard drive using my previous suggestion.

The second point is relative to the internet browser and not specifically to hotmail. With regards to this situation, I would be inclined to ensure that the machine is fully patched and if neccessary try an alternative internet browser (Mozilla Firefox, Opera and Safari are all possible options).

I hope this helps - however the second solution cannot be put into place if you cannot solve the first issue.

Jeff
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This thread is more than three months old

No one has posted to this discussion for at least three months. Please let old threads die and do not reply to them unless you feel you have something new and valuable to contribute that absolutely must be added to make the discussion complete. Otherwise, please start a new thread in this forum instead.
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