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SATA drive not recognised at all

Hi,
A while ago i set my dad up with a new computer. the motherboard i chose was an Asus P5KPL SE.
he has been using a Maxtor IDE HDD but now wants more storage space. i got him a sata drive and it is just not being recognised - not even by the bios. i know the drive works because i'v tested it on another system and it worked a treat. i know it's getting power in his computer because i can feel it spin up and it gets a a little warmer after it's been on. but it just isn't being detected. he has a fresh installation of windows 7. i have updated the bios, still not recognised. there don't seem to be any conflicts that i am aware of. could it be that all 4 on board sata ports don't work? or is there something i'm missing?
i have been looking for possible solutions in these forums and just can't find anything..
Any help would be appreciated.
if any more info is needed to try diagnose a problem i can provide it.
Thanks!

Adam_Done
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3 posts since May 2010
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strange, Sometimes there is a setting in the Bois for Primary secondary, there is also sometimes an option to turn sata off.

finito
Nearly a Posting Virtuoso
1,321 posts since May 2010
Reputation Points: 60
Solved Threads: 135
 
strange, Sometimes there is a setting in the Bois for Primary secondary, there is also sometimes an option to turn sata off.

I have gone through the bios and sata is enabled, it just doesn't recognise it. it says "not detected" for each listed sata port.

Adam_Done
Newbie Poster
3 posts since May 2010
Reputation Points: 10
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Hmm, maybe the cable is at fault? can you recheck the drive one another computer, maybe problem happened during transport

finito
Nearly a Posting Virtuoso
1,321 posts since May 2010
Reputation Points: 60
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Hmm, maybe the cable is at fault? can you recheck the drive one another computer, maybe problem happened during transport

i have used the drive on another machine to test it. it worked perfectly. i have tried 3 different cables. i have tried all 4 SATA ports on the motherboard. i know the drive is getting power in this machine, just not being recognised.

Adam_Done
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3 posts since May 2010
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well in that case i am out of ideas but it sounds like one of those stupid things u know when u find the problem u curse urself

finito
Nearly a Posting Virtuoso
1,321 posts since May 2010
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brian1 start a new thread m8

finito
Nearly a Posting Virtuoso
1,321 posts since May 2010
Reputation Points: 60
Solved Threads: 135
 

The power supply! when they start to go bad all kinds of weird things will happen. I had one that I thought the board was fried, but it turned out to be the power supply.

ntlgnce
Light Poster
30 posts since May 2010
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This article has been dead for over three months

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