Windows not seeing new RAM

Hi,

I'm having some issues with memory. I just installed two new modules of this Crucial memory. This is the memory that I installed a while ago (2 x 1GB) . Both memories are compatible with my motherboard. The system, it seems, sees only 2 modules. Please click here and here to see screen shots of the Task Manager. I have tried switching both pairs and putting them into different slots, but whatever I did, the Task Manager showed only 2 modules.

Then I run PC Wizard, and the wizard sees all 4 modules. Screen shots are here and here .

Any ideas on how to tell Windows there is more juice?

Thanks a lot!
Exp.

Exp.

Newbie Poster

6 posts since Jan 2007

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4 Years Ago

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Check your systems manual to see if it supports more than 2GB RAM.

binoj_daniel

Practically a Master Poster

645 posts since Dec 2006

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4 Years Ago

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May be your Mother Board does not support more than 2GB.

binoj_daniel

Practically a Master Poster

645 posts since Dec 2006

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Yes it does. It supports up to 4GB. Here is the link: LINK

May be your Mother Board does not support more than 2GB.

Exp.

Newbie Poster

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Are you sure that it is the correct type of RAM?
Also check to see that they are properly seated into the ports, also check that the contacts are not smudged, use a pencil eraser to whip off any muck which may hinder the contacts.

Serunson

Posting Maven

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Are you sure that it is the correct type of RAM? Also check to see that they are properly seated into the ports, also check that the contacts are not smudged, use a pencil eraser to whip off any muck which may hinder the contacts.

Before I purchased it, I ran newegg's memory configurator , which listed this memory as compatible. Most importantly, the PC works flawlessly when I take out the old memory and leave the new in. So that's not the issue. According to my findings, this has to do something with the XP Pro's (32-bit) inability to work with more than 2GB. There seem to be some workarounds but it just seems way too complicated for me. Dunno. Will keep trying.

Thanks to all...

Exp.

Newbie Poster

6 posts since Jan 2007

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You could try vista if you wanted a fairly cheapish way of fixing it, i believe it can support the amount of RAM that you are wanting to use.

Serunson

Posting Maven

2,578 posts since Mar 2007