Read Richard's post again:
"What we need is the serial system ID number that appears on screen when you are asked to place in the bios password."
hughv
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cant you unlock it using a jumper on the motherboard? you can do that on the desktop dells
jbennet
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Richard, here is what I get on the screen.
5MLS2C1-595B
Can you help
Thanks
Tony
Once again, you have to read Richard's post. He's very specific about what to do with this information.
(PM or Tech Support).
This is a constant problem-we supply answers and the OP doesn't read them or supply the requested info. A great chance for you to become a better user of sites like this one.
hughv
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Every time I turn on my computer I get a white screen asking me for a primary or admin password. Richard if you coud help me I would appreciate it. My computer system #CC72211-595b.
Again, read the post more carefully:
You can either call our technical support or you can pm me the information to unlock the bios.
My recommendation would be calling technical support.
John A
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'PM' is short for private messaging. It's a way for members in a community system like DaniWeb to communicate, well, privately.
But seeing that DellOutreach hasn't posted in several months, I'd say your best option is just to call Dell support.
John A
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Note to everyone:
You have basically two options for unlocking your Dell BIOS password:
a) Determine if you can unlock it yourself, then take appropriate action. Or just research a little.
b) Use Dell technical support (either send a private message to DellOutreach, or call Dell support). You'll need the system ID number that appears on the screen when you're booting up. If unsure, use this option.
Finally, this thread is going nowhere with everyone posting their serial numbers, so I'm going to close it.
John A
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