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Code 39..Error No sound/Help

Hello
Recently I just re-install Window XP Home Edition (Dell Dimension 4550) and now I am having another problem. No Sound! I have a Creative SB live! Series (WDM) version 5.12.01.124 plug in inside my computer, and I didn't move and remove anything after the re-installation of win xp. Everything seemed to work fine.
In the Device Manager, the Sound device properties.
There the Device Status says:

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
This code is also showing on my CD/DVD drives properties. and which they aren't working too..

Also in the sound,audio device properties, it says there are no audio device, and i can't seem to setup any volume control, speaker settings and there is nothing on the default device on the audio tag.
I tried to reinstall the sound driver many times but it doesn't work.
Any help or advice would be Great
Save my comp please >.<
Thanks

Jshammy
Light Poster
36 posts since Aug 2004
Reputation Points: 10
Solved Threads: 0
 

I had a similar problem with a system I just put together. The resolution I found for my problem was to install XP upgrade to SP2 then installed the audio drivers.

AJZ

zelkea
Posting Whiz
328 posts since Jul 2006
Reputation Points: 40
Solved Threads: 32
 

Thank you for the feedback

I will try to install the service pack 2 right away

Jshammy
Light Poster
36 posts since Aug 2004
Reputation Points: 10
Solved Threads: 0
 

hey again zelkea
I would be really appreiciated if you can provide a link for the service pack 2 package. cuz I can't find them on the microsoft webpage..
I will try to find the link again
Thanks

Jshammy
Light Poster
36 posts since Aug 2004
Reputation Points: 10
Solved Threads: 0
 

Hey Jshammy,
You have two options you can use MS update site http://update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us or you can download SP2 and install it via http://www.microsoft.com/downloads/details.aspx?FamilyID=049c9dbe-3b8e-4f30-8245-9e368d3cdb5a&DisplayLang=en . I found with my motherboard/audio drivers I had to reinstall XP then upgrade to SP2 before attempting to install the drivers for my sound card.

AJZ

zelkea
Posting Whiz
328 posts since Jul 2006
Reputation Points: 40
Solved Threads: 32
 

Thanks a bunch Zelkea!

I will give it a try !

Jshammy
Light Poster
36 posts since Aug 2004
Reputation Points: 10
Solved Threads: 0
 

This article has been dead for over three months

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