yeah theres 2 ways you can resolve this problem:
1. you can bring your laptop/desktop to a local computer dealership or repair consultant.
2. you can either buy a new motherboard ( as in the usb sub section)
3. take tweezers and pull carefully the black/white piece out.
i ran into that problem at one point and resolved it with step 3.
treat this help as a bar of gold.
peace , from maggot