I'm guessing by "restored to factory setting", you were referring to running a Recovery Install (ie, reinstalling Windows).
If that is the case, the Recovery would have formatted the drive prior to reinstalling Windows, in which case all info would be lost.
As the poster before mentioned, ALWAYS save personal files on either a separate partition, or better yet on an external HDD.
kaninelupus
Practically a Posting Shark
860 posts since Jul 2009
Reputation Points: 357
Solved Threads: 52