DVD and jraid problems

[Dougie]

Lately I have been getting JRAID errors when using both of my DVD rom drives, an LG and a Plextor PX-870A. They will usually play normal audio CD's but sometimes when I rip from them I will get many errors. When I play a DVD movie I sometimes have to reload it several times before it will play and sometimes the movie will lock up and I have to to take the DVD out and re insert it for it to play on. Looking at the system error records it's always a JRAID error. Anyone know whats going on?

My MOBO is an Asus P5B Deluxe and I'm using Windows XP Pro.

Dougie

[Rik from RCE]

It could very easily be caused by malware! What protective software have you got and have you scanned with it recently?

[Dougie]

I do regular scans usually twice per week with Spybot Search and Destroy, Microsoft Security Essentials and an AVG anti virus program and nothing shows up.

Would it be a driver issue? I've been told that it might be in the registry but I don't know what to look for.

[caperjack]

have you tried going to device manager and uninstalling the drives and reboot to reinstall them ,just a thought

[Dougie]

have you tried going to device manager and uninstalling the drives and reboot to reinstall them ,just a thought

I did that yesterday to both drives but to no avail. The Plextor is an IDE drive and the LG is a SATA drive btw. Am I correct in assuming that the JMicron JMB36X controller is what controls my DVD drives?

[Dougie]

My Plextor drive is fairly new and from the get go it hasn't wanted to play DVD movies but has had no problem with music CD's. The LG drive has always played both Ok but recently even it hasn't wanted to play DVD movies. At first I was thinking that it was Power DVD program I was using to play my movies, but have since ruled that out.

[kes166]

Sounds like you might have a raid controller trying to load up. Going into task manager and check the processes that are running, find the raid controller, and uninstall it.

Some SATA drives actually need the jraid.sys file. What OS are you running? I have heard of bad jraid.sys files being installed on Win7 installs. You may want to try to reinstalling your OS.

I'm pretty sure your problem is software related.

[Dougie]

Some SATA drives actually need the jraid.sys file. What OS are you running? I have heard of bad jraid.sys files being installed on Win7 installs. You may want to try to reinstalling your OS.

I'm pretty sure your problem is software related.[/QUOTE]

I'm running WinXP Pro. I'm not running a raid configuration.

[Rik from RCE]

Have you checked the integrity of your hard drive recently? Also, what make, size, density, and speed of ram have you got? Asus mobo's are well known for limited ram compatability (I know this as I also have an Asus mobo).

[Dougie]

For RAM I have OCZ DDR2 800mhz dual channel. Is there a program I can check the integrity of my hard drive?

[Rik from RCE]

The manufacturer of your hard drive will most likely have have software for checking it. Have a look in your device manager to see if it says what make it is.

[Dougie]

Is it the JMicron JMB36X controller that works with the DVD drives?

My Hdd is a Seagate Barricuda but I couldn't anything on their website for checking their hard drives....

[Rik from RCE]

http://www.seagate.com/ww/v/index.jsp?locale=en-GB&name=SeaTools&vgnextoid=4b7300bc350ce010VgnVCM100000dd04090aRCRD

[caperjack]

try reinstall jraid drivers . http://www.asus.com/Product.aspx?P_ID=bswT66IBSb2rEWNa

[Dougie]

try reinstall jraid drivers . http://www.asus.com/Product.aspx?P_ID=bswT66IBSb2rEWNa

Do you mean the drivers for the JMicron JMB36X controller?

And I did download the Sea Tools Utility. I did a scan using the quick scan and my HDD was a PASS!! I will do a full scan later as it takes several hours to scan 320 gb, so they say.

[caperjack]

spamer

[Dougie]

try reinstall jraid drivers . http://www.asus.com/Product.aspx?P_ID=bswT66IBSb2rEWNa

From what I'm reading on the internet it seems that if I'm not running a RAID that I don't need the JMicron controller and I should disable it as it is causing a conflict because my DVD drives shouldn't be running from that but just the standard Windows drivers. I think that there might be a conflict there?? What do you think caperjack?

[caperjack]

i agree ,a raid is 2 or more harddrives and doesn't involve dvds' should beable to disable it in bios setup

[Dougie]

i agree ,a raid is 2 or more harddrives and doesn't involve dvds' should beable to disable it in bios setup

I didn't un-install the JMicron drivers but I disabled it, re-booted, but still the same problem with my DVD drives.

I've always had the LG drive from when my computer was new but have added the Plextor drive recently. The LG has always played both music and movies with no problem. The Plextor has always played music CD's but not movies from the beginning, now neither the LG or the Plextor will play movies but they will still play music CD's .... very weird.

[Dougie]

I meant to add to the above post that sometimes I've wondered if the problem was with Power DVD that I use to watch DVD's. Given that both drives will play CD's but not DVD's..??