943,545 Members | Top Members by Rank

Hardware and Software > PC Hardware > Storage > CD/DVD Drive Problem
Ad:
  • Storage Discussion Thread
  • Unsolved
  • Views: 2556
  • Storage RSS
Permalink
Sep 3rd, 2006
0

CD/DVD Drive Problem

Expand Post »
I have a Lite On sohw-1693sx DVD drive and a Sony CRX230EE/B2 CD drive. I had them both for over six months and they have been working fine. Lately they havent been able to read the disks i put in them. When i go into my computer it doesnt even show the drives, its like the computer doesnt recognized that they are there. They can open and everything but its like its not connected to the computer even though it is. I tried to download the latest drivers but i cant find the right ones. I looked at my device manager and went into the properties of the drives and it says "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)" So if anyone knows why this is happening or know how for the computer to read the drives that would be very helpful. Thanks
Similar Threads
Reputation Points: 10
Solved Threads: 0
Light Poster
bballaSR19 is offline Offline
25 posts
since Jan 2006
Permalink
Sep 4th, 2006
0

Re: CD/DVD Drive Problem

One common cause for that exact problem, and the fix:

http://support.microsoft.com/kb/q270008/

Although the article pertains to Win 2000, I've seen the problem occur with XP as well; the fix described for Win 2000 works for XP.

Please note that although the article only refers to the "UpperFilters" and "LowerFilters" entries in the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet registry subkey, I've had to apply the fix to the similar entries (if found) in the HKEY_LOCAL_MACHINE\SYSTEM\ControlSet00x subkeys as well in order to make it work.

Some people have needed to reboot after deleting the registry entries, others have not.
DMR
Team Colleague
Reputation Points: 221
Solved Threads: 369
Wombat At Large
DMR is offline Offline
6,439 posts
since Dec 2003
Permalink
Jul 18th, 2008
0

Re: CD/DVD Drive Problem

how do you find the UpperFilters" and "LowerFilters"
Reputation Points: 10
Solved Threads: 0
Newbie Poster
dina1234 is offline Offline
2 posts
since Jul 2008
Permalink
Jul 19th, 2008
0

Re: CD/DVD Drive Problem

Click to Expand / Collapse  Quote originally posted by dina1234 ...
how do you find the UpperFilters" and "LowerFilters"
You need to run the Registry Editor (regedit.exe) to gain access to those items, but there are a couple of "fix" files available for this problem which will save you the hassle (and potential danger) of having to manually edit the Registry. Try this fix (it's for XP, but might work on Vista too):

Download xp_cd_dvd_fix.zip.

* Right-click on the file and choose the "Extract all..." option; follow the Wizard's prompts to extract the enclosed xp_cd_dvd_fix.vbs file.

* Double-click on xp_cd_dvd_fix.vbs to run it. If you receive a confirmation or warning message asking if you really want to run the script, choose YES. When the script finishes running, you will get a message saying that it has done so, and that you should reboot.

* Reboot the computer, and then check Device Manager; your drives should be present again.
DMR
Team Colleague
Reputation Points: 221
Solved Threads: 369
Wombat At Large
DMR is offline Offline
6,439 posts
since Dec 2003
Permalink
Sep 15th, 2008
0

Re: CD/DVD Drive Problem

I ran this fix and I now have my DVD drives back in terms of drive letters in Explorer. I can also now play music and video via Windows Media Player.

BUT... when I try to read the drive directory(s) I get an error message -- Please insert disk...

Thank you for any help you can offer...

Robert



Click to Expand / Collapse  Quote originally posted by DMR ...
You need to run the Registry Editor (regedit.exe) to gain access to those items, but there are a couple of "fix" files available for this problem which will save you the hassle (and potential danger) of having to manually edit the Registry. Try this fix (it's for XP, but might work on Vista too):

Download xp_cd_dvd_fix.zip.

* Right-click on the file and choose the "Extract all..." option; follow the Wizard's prompts to extract the enclosed xp_cd_dvd_fix.vbs file.

* Double-click on xp_cd_dvd_fix.vbs to run it. If you receive a confirmation or warning message asking if you really want to run the script, choose YES. When the script finishes running, you will get a message saying that it has done so, and that you should reboot.

* Reboot the computer, and then check Device Manager; your drives should be present again.
Reputation Points: 10
Solved Threads: 0
Newbie Poster
Adman is offline Offline
2 posts
since Sep 2008

This thread is more than three months old

No one has posted to this discussion for at least three months. Please let old threads die and do not reply to them unless you feel you have something new and valuable to contribute that absolutely must be added to make the discussion complete. Otherwise, please start a new thread in this forum instead.
Message:
Previous Thread in Storage Forum Timeline: Dual Boot between XP and Vista
Next Thread in Storage Forum Timeline: more hdd info needed





About Us | Contact Us | Advertise | Acceptable Use Policy
Forum Index | Build Custom RSS Feed


Follow us on Twitter


© 2011 DaniWeb® LLC