It could just need defragged, but if this is a fresh drive then those websites just might be right. You could've bought a faulty drive. Go to the manufacturer's website and see if they have a diagnostic tool. Run it and see what kind of code you get and try to RMA.
There's 3 types of drive connectors:
IDE - the ribbon
SCSI - also ribbon but vary in widths
SATA - a much thinner cable, about 1/4" wide
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