Member Avatar for bettynew

Hi all.
I've been asked to fix a Dell Optiplex 330 (cringe) at work as it will not boot up.
The user told be that it gone on to standby, and then it would not turn back on.

Now I have looked at it I can see it power up with fan noise, and then the Dell splash screen loads. Following this it comes up with a flashing curser in the top left hand corner.
The USB mouse and keyboard seem to be unresponsive as I can't get in to BIOS.
I have tried several things, I have taken out RAM leaving one stick, reset the BIOS, disconnected DVD drives and Hdd's.
So, I boot it up with nothing more than the mobo connected to the power and it still does the same thing.
Could this be a power issue or a motherboard problem?

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  • Latest Post Latest Post by darren2005
Member Avatar for darren2005

Try using PS2 keyboard and mouse (If you can) - If no success try manually resetting the BIOS.

Could be hardware or software - do you get the chance to start in "safe mode"?

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