What OS do you have? Since you said it's new, I'll assume it's XP.
There are two ways to do this:
The most common is to reboot your computer and then repeatedly hit F8 while it's booting up.
The other way to to go to Start, Run, type in msconfig, and click OK. When the System Configuration Utility window comes up, click the BOOT.INI tab, select SAFEBOOT, and then OK. You will get asked to reboot and when you do, it will come up in Safe Mode.
When you're done in Safe Mode, go back to msconfig and remove the checkmark from SAFEMODE.
dlh6213
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If you're trying F8 and it's not working, it's most likely a matter of timing. I prefer the msconfig route myself, I've never even tried the F8 (but that is the most common way).
dlh6213
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Try msconfig and see if it will work that way.
dlh6213
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I'm not sure what you mean by 'going in circles,' does it keep rebooting itself? You can't get into msconfig to uncheck SAFEMODE?
Can you boot to your XP CD? (Still assuming you have XP)
dlh6213
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That's interesting... I wonder if Nero or Microsoft are aware of this problem... :confused:
Glad you got it figured out and thanks for letting us know what it was in case it comes up again :)
By the way, there's nothing wrong with using msconfig to boot into Safe Mode (usually), that's what the option is there for.
dlh6213
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Probably, but with my problem there was no way to get back in without a lot of work. Also, I like to find out what the problem is so, start from the beginning and problem solve.
how did you determine it was specifically Nero?
aeinstein
Team Member - aka kaynine
645 posts since May 2002
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What OS do you have? Since you said it's new, I'll assume it's XP.
There are two ways to do this:
The most common is to reboot your computer and then repeatedly hit F8 while it's booting up.
The other way to to go to Start, Run, type in msconfig, and click OK. When the System Configuration Utility window comes up, click the BOOT.INI tab, select SAFEBOOT, and then OK. You will get asked to reboot and when you do, it will come up in Safe Mode.
When you're done in Safe Mode, go back to msconfig and remove the checkmark from SAFEMODE.
btw, F5 works as well booting Win9.x/ME machines directly into safe mode rather than the selection mode F8 boots to, but in WinXP it's the same as F8.
aeinstein
Team Member - aka kaynine
645 posts since May 2002
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