No I can't get past the opening screen whatever I do.
Maybe something is wrong with BIOS have you tried clearing CMOS?
I think something is wrong with BIOS because you can't enter it.
If you don't know how to clear CMOS let us know.
Xlphos
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you don't say how old it is ,but dust build up in a laptop can cause it to do what yours is doing ,overheating ,and it doesn't take much dust ,a can of compressed air and clean the fan and heatsinc
caperjack
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if you can enter setup with f2 ,and set defaults ,if nor you have to open laptop and remove bios battery ,but I like overheating over corrupt bios!
caperjack
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Thanks Caperjack
No can't get beyond Dell screen. I'll look for dust first.
we have 3 laptops and i have been working on computer for the past 10 yrs ,and have see this happen to laptops when the heatsinc and fan get dusty!may or may not be your problem but cheaper than taking it o computer repair shop to have it fixed ,
also ,if you can try a few easy trouble shooting things,like if it has 2 ram sticks ,remove one and try it ,if no difference replace and then remove the other .all you need is small screw drive to remove back cover to get at the ram
caperjack
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