Yaknow, something tells me that its not his fans that arent shutting off four times, and staying on the fifth...
If its your whole system ((like I think it is)) your first mistake was going HP >>;...lol no offense....In my opinion, custom builts are always the way to go, but that doesnt help ya much, does it?..
My advice to you, would be to remove each part in your pc, personally deliver it to HP's HQ, and begin installing each part into the CEO's anus telling him or her to start offering some decent service...
Then again, phone tech's are never very helpful are they?...
Ash~