954,345 Members — Technology Publication meets Social Media
Username:
Password:
Lost login information?
Have something to say? Contribute New Article Reply to this Article

dead laptop

hey folks got a hp laptop with a problem, think it might be a bad ac adapter, already changed out the motherboard due to a laptop repair shops recommendation, now $200 less in my pocket and still a dead laptop. when i try turning on the laptop occasionally it will just shut right off, then other times it will power on but the display is very dim and only shows the HP logo like it would if it was rebooting. my question is before i go out and buy another piece of equipment i might not need has any one else ever experienced anything similar to this.

okie11
Newbie Poster
22 posts since Dec 2003
Reputation Points: 10
Solved Threads: 0
 

pull the battery out and try it with AC power only
is it maybe overheating?
Bad psu or adapter? - adapter is cheap (less than £50) so start there maybe?

jbennet
Moderator
Moderator
18,523 posts since Apr 2005
Reputation Points: 1,826
Solved Threads: 601
 

sorry should of said that i removed the battery and thats the only time it will stay on when i reinsert the battery the laptop shut off, thats why i think the ac adapter might be bad, it might not be able to charge the battery. the light on the charger is still lighting up though.

okie11
Newbie Poster
22 posts since Dec 2003
Reputation Points: 10
Solved Threads: 0
 

if its not the AC adapter it could be the PSU inside the laptop, if its a fairly standard AC adapter then you should be able to get it cheap, else if its the internal PSU it may cost more than the laptop to fix.

jbennet
Moderator
Moderator
18,523 posts since Apr 2005
Reputation Points: 1,826
Solved Threads: 601
 

forgive me for my ignorance but isn't the power supply part of the motherboard, when i plug in the ac adapter its attached to the motherboard. if not where would i look for it and what would it look like.

okie11
Newbie Poster
22 posts since Dec 2003
Reputation Points: 10
Solved Threads: 0
 

i didnt notice that before you said you got a new motherboard. it cant be a broken PSU then as its usually soldered onto the motherboard and so would have been replaced

try and get a new AC charger cable and see if it works

jbennet
Moderator
Moderator
18,523 posts since Apr 2005
Reputation Points: 1,826
Solved Threads: 601
 

yea and after we installed it it did the same exact thing as before, i think it the ac adapter only because i do get power, the display is lighting up but its real dim and it stops loading at the HP logo, think i might make a stop at the local pc store and buy a universal power supply for it and try that. but if you have any other suggestions please feel free to offer them, i have no problem opening the laptop to trouble shoot

okie11
Newbie Poster
22 posts since Dec 2003
Reputation Points: 10
Solved Threads: 0
 

yes, try a new power adapter as its the cheap fix and its quick

jbennet
Moderator
Moderator
18,523 posts since Apr 2005
Reputation Points: 1,826
Solved Threads: 601
 

yea i think i'm gonna get this adapter http://www.bestbuy.com/site/olspage.jsp?skuId=6321349&type=product&productCategoryId=cat08005&id=1083712938934

the targus web site says it is compatible with my model

okie11
Newbie Poster
22 posts since Dec 2003
Reputation Points: 10
Solved Threads: 0
 

$83.99? - targus are a good brand though, got one like that for a thinkpad of mine. How much is that in pounds sterling?

jbennet
Moderator
Moderator
18,523 posts since Apr 2005
Reputation Points: 1,826
Solved Threads: 601
 

about 45

okie11
Newbie Poster
22 posts since Dec 2003
Reputation Points: 10
Solved Threads: 0
 

not too bad

jbennet
Moderator
Moderator
18,523 posts since Apr 2005
Reputation Points: 1,826
Solved Threads: 601
 

just hope that it does the trick, been a few months since it worked

okie11
Newbie Poster
22 posts since Dec 2003
Reputation Points: 10
Solved Threads: 0
 

is the laptop worth alot or is it a cheap model?
if its only cheapey and this doesnt work you may need to look at scrapping it

jbennet
Moderator
Moderator
18,523 posts since Apr 2005
Reputation Points: 1,826
Solved Threads: 601
 

well when i bought it, it cost $1700 but that was 5 years ago,now its not worth any where near that even if it gets fixed, a month after i bought it the price on laptops dropped alot so i wasn't very happy but i still like it and i can't afford to spend 500 on a new one so i am trying all i can to get this one working

okie11
Newbie Poster
22 posts since Dec 2003
Reputation Points: 10
Solved Threads: 0
 

well i bought the new adapter and still nothing even tried a different hard drive, removed both sticks of ram removed the hard drive removed the sound card and still does the same thing. what else could it possibly be

okie11
Newbie Poster
22 posts since Dec 2003
Reputation Points: 10
Solved Threads: 0
 

not a clue.
are you sure the repair people actually put a new motherboard in?
is it still under warranty?

jbennet
Moderator
Moderator
18,523 posts since Apr 2005
Reputation Points: 1,826
Solved Threads: 601
 

yes i was there when they did it, he knew what he was doing. it wasn't the mother board that was bad, it has to be something else and i can't think of anything else that could possibly be causing it

okie11
Newbie Poster
22 posts since Dec 2003
Reputation Points: 10
Solved Threads: 0
 

due to the dimmimng i would say LCD but that wouldnt explain why it hangs at the POST screen

jbennet
Moderator
Moderator
18,523 posts since Apr 2005
Reputation Points: 1,826
Solved Threads: 601
 

well according to hp's site they had a problem with the lcd inverter, i posted a question on their site and now i'm waiting for any type of response. i want to figure this out.

okie11
Newbie Poster
22 posts since Dec 2003
Reputation Points: 10
Solved Threads: 0
 

This article has been dead for over three months

Post: Markdown Syntax: Formatting Help
You
View similar articles that have also been tagged: