You can see the problem we have in providing advice (and there is advice we can give).
To put it bluntly, we don't know you or whether you are the legitimate owner of the laptop. I doubt that you'll get an answer on the forum without someone known vouching for you.
Sorry.
Reputation Points: 47
Solved Threads: 144
Posting Virtuoso
Offline 1,729 posts
since Aug 2007