Hi serenh,
don't have enough details from what you describe..but you can start troubleshooting & narrowing down the possible hardware problems at my website. Just start at THE BEGINNERS troubleshooting charts. Don't skip aroun.. start at the beginning & work your way thru.
If you don't find the problem.... then post back with more info & a step by step description of what you did.. what the computer did(or didn't do) ...etc.
Hope this helps
RGPHNX
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since Jun 2005