I'm sorry, but I'm going to have to call you an idiot for posting that on their site.

You don't threaten legal action for a sound card and floppy drive that can be replaced for a total less than $50.

I bet if you would have phoned them up, told them that you think it was the PSU, they probably would have sent you a new one, had you ship the old one back, tested the old one, and if found to be faulty, I'm sure they would have refunded your money without you even asking.

Instead, you're like the little honeybee that thinks the man with the mower is here to destroy your hive. Instead, he just wants to plod along and get his grass cut so he can enjoy a cold beer in air conditioning, not swat away your little busy bee ass to keep you from stinging.

They're going to laugh at you. You bought a cheap PSU without doing your research and you got burned. Be prepared for them not to answer. If they take you seriously with your "lawsuit," then that would be a first. Never come out swinging.

He said he was unable to contact them despite trying multiple ways. In any case, I agree that a power supply powers your entire system and has the capability of frying it. It's just a fact of life. You get what you pay for with a really cheap one. Personally, I won't touch anything other than Antec.

However, that doesn't fix your problem, now does it. I don't think you should start running at them with threats of lawsuits. If emailing and phone both don't work, and you're sure that they fried your PC components, I'd start by doing an online search for how much the fried components cost (retail value). I'd put together a list and try once again to email or phone them. If that doesn't work, perhaps contact the BBB and inform them that you're unsuccessfully trying to reach this company and ask for their (or a similar organization's) assistance in simply contacting customer support.

I *AM* going to the BBB. But I think the case will be better if it's: *ALL OF US* vs Amamax instead of: *ME* vs Amamax. So that's why I'm collecting info. It looks like there is some time from the first complaint until the time I've bought mine, and a few in between, and I haven't seen them stop selling them yet. So my problem is they are selling a PSU that is burning up people's computers. Thanks for the input though cscgal, it's always apreciated!

Hey Techie Whiz, I didn't know that: was a lawsuit threat. And you act like I'm trying to get compensation for my emotional damage or something. I just want what's broke... replaced. No more, no less. Especially if they knew this PSU was killing people's computers and were still selling them. Can you follow that or do you need a lawnmower/bee story to follow.

Whoa, calm down a bit

HAHAH lawnmower/bee story HAHAA....I dont get it...

You certainly filled out your ID 10 T forms correctly!

It's a Power Magic PSU, not Amamax. You need to contact Power Magic for your problem. Resellers usually offer a limited warranty for parts they sell, not the events that happen beyond their scope of liability.

I don't have a problem with Amamax so you can go on your little crusade all alone. Tip for the future: Don't buy shitty components.

Who said it was an Amamax PSU? I said there were selling a product that was burning up people's computers. And they had been contacted several times about this problem, but they're making money so they'll continue to fry people's computers.
I don't need to crusade alone, last time we checked there was 13 people who'd emailed that email account. So 14 of us so far. Not too bad. Thanks for the tip, I *WILL* research what I buy from now on, as you can imagine. Here's a tip for you: Go outside, get some sun, your frying brain cells staying inside all day :cheesy:

How about you research my next purchase for me. What PSU do you suggest? What 21" monitor? I loved my Viewsonic P815 so something similiar. I don't like the trinitron or diamondtron because the two lines accross the screen. Thanks feigned, you Techie Whiz, you

14 isn't bad, but I don't know if that would be enough for a class action suit. Good luck with it though, whatever happens, happens.



Antec TruePower PSU with whatever case you want to purchase.

I would say you'd be much happier with a Dell 1800fp. 18", flat panel, a superb response time = little to no ghosting in games, and not quite as large as a 21" CRT, but close enough for any practical application.

Okay,

Time for some common sense and a rebuttal.

1. When your vcr dies two days after you got it, and eats your one and only copy of Flatliners, do you start a class action lawsuit against Sears for selling you the vcr? No. You return the vcr and buy a new copy of Flatliners. (I know, as this happened to me. )

We sell "CHEAP" power supplies. The design specs on our PS's are for average load stuff, not the bleeding edge of overclocking. For that, we sell more hardcore equipment designed to operate under a higher load with greater tollerances. It's the same thing as trying to skate on a stock ToysRUs skateboard in a Van's skate park. You might make it around once, but pretty soon, that stockie is just going to fall to pieces, because it was never designed for heavy use, and is more prone to failure. We sell literally thousands of these power supplies a month, and get maybe 30 back / a month, which is actually phenomonally lower than our video card return rate for instance.

2. You never once emailed admin@amamax.com, so I'm not entirely sure who you did email, as my email address is literally at the bottom of every page of our website all hyperlinked and everything as feedback. I don't answer every email that goes to that address, but I do read them all, as well as archive them just incase I need to reference something, because most of the time another employee has already responded to the email.

3. You spent 17 dollars on a power supply shipping included. I don't know what you expected it to do besides work, or what you hooked up to it (raid controller and how many hdd's exactly?) but honestly, it was designed to run a basic PC with a highend processor, and not Racer X's dream machine.

4. You haven't sent it back to us for replacement or refund, and that system is automated, so where is your excuse there? You don't even have to talk to someone to send it back to us, just fill out the form and mail it back. Simple stuff.


I'm not trying to be overly harsh here, but you really are going to a little rediculous extreme.

and finally, is the disclaimer from the bottom of our website, which specifically covers your 'extended grievance' which you claim is our responsiblity. Note that you agreed to our store policies when you placed your order, and this is part of what you agreed to.


LEGAL STUFF

I LIMITATION OF LIABILITY


IN ALL CIRCUMSTANCES AMAMAX/MHL COMPUTER SYSTEMS INC'S MAXIMUM LIABILITY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCTS SOLD. AMAMAX/MHL COMPUTER SYSTEMS SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE UPON A CLAIM OR ACTION IN CONTRACT, TORT, INDEMNITY OR CONTRIBUTION, OR OTHER CLAIMS RELATING TO THE PRODUCTS IT SELLS WHICH EXCEEDS THIS LIABILITY LIMIT. AMAMAX/MHL COMPUTER SYSTEMS SHALL NOT BE LIABLE FOR THIRD PARTY CLAIMS FOR DAMAGES AGAINST THE CUSTOMER, OR FOR MALFUNTION, DELAYS, INTERRUPTION OF SERVICE, LOSS OF BUSINESS, LOSS OR DAMAGE TO EXEMPLARY DAMAGES, WHETHER OR NOT AMAMAX/MHL COMPUTER SYSTEMS IS APPRISED OF THE POSSIBILITY OF SUCH CLAIMS OR DAMAGES.


Even though it's past the time you could get a 30 day moneyback return, if you DO send it back, you WILL be refunded, just make sure you put it to my attention.

Sincerely,

Russell Irving