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Jul 31st, 2007
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Unreliable startup, black screen, shutdown problems

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I've been having a couple of problems lately referring to startup and shutdown procedures.

First of all, my specs:
Intel P4 2.6Ghz CPU
ASUS P4P800-Deluxe Mobo
2x256, 2x512mb Geil DDR PC3200 RAM
80Gb Western Digital 7200rpm HDD
GeXCube 128m Radeon 9600xt extreme AGP
17" Samsung 753DXF Flat Screen CRT Monitor

Startup Issue:
I've been having startup issues in the form of black screens occurring during various stages from BIOS to the Windows Desktop. At random times, the computer will show the HDD access light, but the monitor will go in to the same state as when the PC is turned off.
This is a recent problem that seems to have happened for no reason. I have made no recent modifications to the system nor have I tampered with any BIOS settings. The problem usually occurs after "cold" starts (no computer usage for long periods of time, mornings or after I get home).
I resolve the problem by turning off the PC at the power point and starting up again, usually multiple times.

Shutdown Issue:
When shutting down my computer, usually after quite a few hours of usage, upon clicking the Shutdown selection from the Start Menu, the standard error message "An error has occurred...do you want to send this information to Microsoft..." appears. I dismiss the message and can then proceed to properly shut down the computer.
It's a small problem with no bad effects, but I simply would like to find the cause.

Looking forward to your replies.
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Morry is offline Offline
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since Jan 2007
Aug 2nd, 2007
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Re: Unreliable startup, black screen, shutdown problems

Took the PC to the shop and had it fixed. The startup problem turned out to be an injured CPU fan.

Still confused about the shutdown issue though.

Meanwhile, my monitor died while tinkering around with the system. It doesn't respond anymore so I'm assuming it is some sort of power fault. Any suggestions before I take it to the shop?
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Morry is offline Offline
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Aug 5th, 2007
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Re: Unreliable startup, black screen, shutdown problems

What do you mean? You can start your computer normally but it fails in shutdown process. Try repairing your xp.
Last edited by fren; Aug 5th, 2007 at 10:57 am.
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fren is offline Offline
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Aug 8th, 2007
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Re: Unreliable startup, black screen, shutdown problems

Shutdown problem it might be a faulty PSU..make sure that there's enough thermal compound on your processor and heatsink to prevent overheating..
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cguan_77 is offline Offline
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Aug 9th, 2007
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Re: Unreliable startup, black screen, shutdown problems

I'm suspecting it's more of a software problem than a hardware issue, since the error message only presents itself after long sessions or after running specific programs such as Disk Defragmenter or Azureus.
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Morry is offline Offline
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Aug 9th, 2007
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Re: Unreliable startup, black screen, shutdown problems

If you feel it was a software problem. Try what I said, do a repair install but this is not 100% successful sometimes it may hang your system during setup. So be ready, backup all your important files. If it doesn't work, do a clean xp install. Install driver one a time and shut it down. Through this, you will be able to determine the problem, software or hardware.
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fren is offline Offline
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This thread is more than three months old

No one has posted to this discussion for at least three months. Please let old threads die and do not reply to them unless you feel you have something new and valuable to contribute that absolutely must be added to make the discussion complete. Otherwise, please start a new thread in this forum instead.
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