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Printer problem .Prints but no ink on the paper...an empty paper comes out

Hi there,

I am having trouble with hp deskjet 3550 printer..the ink is full..but the problem when i print something it starts printing but when it's finish print an empty paper comes out...nothing on the paper...i tried several times but no success yet...so whats the best method to solve this problem any idea...pls help me...thanks in advance...Zulfiker.

soton1986
Newbie Poster
7 posts since Apr 2009
Reputation Points: 10
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Hello

Have you recently installed any new print cartridges?
Have you not used the printer for quite some time?
Have you got the correct drivers installed?

Try printing a test page

Xlphos
Veteran Poster
1,108 posts since Apr 2008
Reputation Points: 32
Solved Threads: 118
 

Hi Xlphos
Thanks for your reply. I have not used it since long time and i installed new cartridges and the driver is right. It works and prints but the printed page in blank means without ink.Don't know why...Anyway thanks and waiting for the feedback.

soton1986
Newbie Poster
7 posts since Apr 2009
Reputation Points: 10
Solved Threads: 0
 

Did you remove all the plastic covering from the cartridges? Take them out and check there are no bits of plastic left and make sure you don't touch any of the print nozzles.

Does the HP printer software show the ink levels?

Xlphos
Veteran Poster
1,108 posts since Apr 2008
Reputation Points: 32
Solved Threads: 118
 

Did you remove all the plastic covering from the cartridges? Take them out and check there are no bits of plastic left and make sure you don't touch any of the print nozzles.

Does the HP printer software show the ink levels?

Hi dear thanks for your reply.The printer software is showing ink is full for both cartridges. And there are no bits of plastic left as well.

Thanks again,
Zulfiker.

soton1986
Newbie Poster
7 posts since Apr 2009
Reputation Points: 10
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Okay have you tried cleaning the printer cartridges?
The Printer software should have an option to clean the printer heads or something like that.

Xlphos
Veteran Poster
1,108 posts since Apr 2008
Reputation Points: 32
Solved Threads: 118
 

just a Q, did you buy the "new" cartridges recently, or were they also bought some time ago?

FearlessFourie
Light Poster
35 posts since Aug 2009
Reputation Points: 10
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I have had good luck in these situations by removing the cartridges and briefly dipping them in water. Have a paper towel handy to wipe them off.
Otherwise, try the Cleaning/Deep Cleaning option available in the printer options.
Be sure to print something at least once a week to keep the cartridges wet.

hughv
Veteran Poster
1,142 posts since Oct 2007
Reputation Points: 116
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take out the printer cartridge shake it and insert it carefully.

nathanplane
Newbie Poster
1 post since Oct 2009
Reputation Points: 10
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I have the same problem on a Canon Pixma iP1880. New ink cartridge that are definitely not dried - ink comes out when put on a tissue - but NOTHING prints although it sounds normal when printing...

poardeby
Newbie Poster
2 posts since Oct 2010
Reputation Points: 10
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I had the same problem on my hp photosmart b110. New cartridges, printer is no more than 4 months... it went through the motions but no ink made it to the page... used clean printhead option. ink started working except for the black inc started smudging really bad...

vestfjrd
Newbie Poster
1 post since May 2012
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I fixed mine by dipping a q-tip in rubbing alcohol and cleaning the inside of the printer where the ink would come out onto the paper, if that makes sense. My printer was clogged. Problem solved!

avirtuouswoman
Newbie Poster
1 post since May 2012
Reputation Points: 0
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Same problem on hp photosmart C4780. Ran out of color a day or two ago and out of black ink this morning. Installed both new cartridges tonight but only got partial & faded prints on the alignment printout. Pressed ink end of both cartridges several times onto a folded paper towel (4 layers) moistened with water until cartridge started leaving an ink print (and I could see all 3 colors on the color cartridge). Tap cartridges on dry paper towel to remove any remaining water. Reinstalled and works perfectly!

mserious247
Newbie Poster
1 post since May 2012
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