Sounds like data has become corrupted on it. She needs to back it all up then format the external. Doing a full format rather than a quick format should cure the problem!
Rik from RCE
Nearly a Posting Maven
2,335 posts since May 2009
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Find out what protective software she has and if she has scanned the external with it! Externals can transfer malware with ease!
Rik from RCE
Nearly a Posting Maven
2,335 posts since May 2009
Reputation Points: 127
Solved Threads: 199