i have managed to get past the print spooler problem but now when i try to re-install the printer i get this message in hardware wizard;
'an error occurred during the installation of this device. the specified print monitor is unknown.'
i must admit i'm stumped. the device manager is saying that all the usb ports are working correctly, the driver is installed and whichever usb port i try i get the same message.
Reputation Points: 10
Solved Threads: 0
Junior Poster in Training
Offline 86 posts
since Jun 2005