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Wireless mouse and keyboard problem.

My brother in law called me today and is having some problems with his new wireless keyboard and mouse. He installed a new monitor and now he keyboard and mouse won't work. He has tried the connect button but with no success. Any ideas what it could be?

ingeborgdot@yah
Posting Pro in Training
465 posts since Dec 2004
Reputation Points: 11
Solved Threads: 0
 

i would recommend unplugging mouse and keyboard first
then uninstalling all current keyboard and mouse drivers then reinstall drivers after you plugged in the keyboard and mouse
make sure everything is connected and the box transmiting signal has its lights on

notuserfriendly
Junior Poster
104 posts since Jan 2007
Reputation Points: 11
Solved Threads: 7
 

When he installed the new monitor maybe he bumped the keyboard and mouse's transmitter? Ask him to check and make sure the reciever/transmitter is properly plugged in.

Matt Tacular
Junior Poster
187 posts since Jun 2006
Reputation Points: 10
Solved Threads: 7
 

This article has been dead for over three months

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