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hp nc4400 wont load windows

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1 post since Dec 2011
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hi just want to know if anyone can help my daughters notebook wont load windows correctly it started with it loading to the point of where u get the windows logo then it went blank and all u saw was the mouse pointer now when i try to load it up it keeps restarting itself plz is there anything i can do to try and remedy this situation

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3,997 posts since Mar 2010
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Is this a newly purchased system, or an old one that they "inherited"? FWIW, most HP computers (including notebooks) have a recovery partition that if you boot from will allow you to repair a damaged operating system, which it seems you have from your reported symptoms.

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