Once an email list member has become a client, it's time to move them to a different level of list where they receive emails that are designed for clients and not prospects. There is nothing that can create more cognitive dissonance than for an existing client to receive an email marketing to them as if they were a prospect offering them a better deal than they just received. If your firm has a wide line of distinct product lines, it's best to address your prospects and clients by product line. Give this segment specific offers or content relevant to the product line they are interested in or purchased.
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Junior Poster in Training
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since Jun 2009