In business, plan alone won't make profit, good implementation and good business practice is needed to make a business run and make profit. If a company like Global Domains International can't answer a very simple email, how do you expect them to handle bigger problems ?
Let us say I continue being a member, and somebody signed up under me, how will I answer my downlines if they ask me "Where is the 24/7 customer support that GDI promised ?" Even myself asked that to everybody.
You see the business plan is great, but the service they give to members (based on my own experience) is beyond poor.
My problem is very simple, I'm just asking them to remove my other account so I won't get billed on that account, for I already have an existing account where I already paid the membership fee. If I can delete that account myself then I won't be wasting my time sending them emails asking for account deletion.
I'm not amused on their hosting package, I have several webhosting sites with servers in Texas and Montreal.
It's been more than 36 hours and still haven't got any word from them, and also tried the email that was suggested by another member in this thread. still got nothing.
A good business MUST have a good relationship with their clients. It's as simple as that.
