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Nov 24th, 2004
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Fraud Protection

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Hi all,

I am looking for a good fraud protection/chargeback protection company for my shopping cart that doesn't charge an arm & a leg.

Any suggestions?

Thanks


Michelle
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ep2002 is offline Offline
462 posts
since May 2004
Apr 20th, 2005
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Re: Fraud Protection

There are a few fraud screening services available such as:

MaxMind.com
FraudGuardian.com
varilogix.com

They each may or may not intergrate to your shopping cart software.
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ramprage is offline Offline
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since Apr 2005
Apr 20th, 2005
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Re: Fraud Protection

Regardless of what solution you find nothing, and I do mean nothing, beats scanning your orders yourself. Since every store has different customers the flags that software tools may put on orders don't always related to your actual situtation, or at least not entirely. It's great to see people implementing the right tools but don't under value your own intelect; so much of fraud is common logic (fast shipping, mismatched addresses, etc..,) that it never hurts to look in addition to what any tools tell you. Of course with lots of orders that can be hard to do but for anything that jumos out, take the time.
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Ted S is offline Offline
40 posts
since Aug 2004
Apr 21st, 2005
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Re: Fraud Protection

If orders are over X amount simply call the number listed to verify the order. Do GeoIP lookups to see where they're ordering from. If the address is listed in USA and they ordered in Russia that should give you a big red flag.

Always check over the orders and do some manual work before providing service/goods because the fraud tools are far from perfect.
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ramprage is offline Offline
26 posts
since Apr 2005
May 4th, 2005
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Re: Fraud Protection

Fraudscreen.net is the only one I've used. It is an add on feature to Authorize.net's payment gateway.
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jewboy is offline Offline
252 posts
since Feb 2005
May 4th, 2005
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Re: Fraud Protection

Thanks guys. I am calling all customers now b4 I sent out my e-book. I paid a fortune for Verisign's Fraud Protection & Buyer Auth. Program.

Avi, have you noticed a decrease in fraud sales? How are you determining if it's working or not?

Verisign's sales dept. sucks the big one & got me soooo upset last month I was ready to walk, but I need to hold my temper after forking over $300, but it's expensive. I just paid almost $60 this month.

Thanks


Michelle
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ep2002 is offline Offline
462 posts
since May 2004

This thread is more than three months old

No one has posted to this discussion for at least three months. Please let old threads die and do not reply to them unless you feel you have something new and valuable to contribute that absolutely must be added to make the discussion complete. Otherwise, please start a new thread in this forum instead.
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