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Jan 31st, 2006
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Re: 1 in 3 paypal cart "sales" are canceled by buyer

33% cart abandon is nasty but keep in mind industry average (depending on source) is 25 - 30%. I know marketingexperiments has some articles on reducing the abandon rate but you could try and capture their name and email before paypal so you can follow up if they don't complete the purchase.
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greghuston is offline Offline
11 posts
since Aug 2005
May 7th, 2006
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Re: 1 in 3 paypal cart "sales" are canceled by buyer

hello

i have just been on your site and had a think about your problem.

i personally do not like paypal, as it is just extra fuss, as a result i dont know much about it.
there is no indication that paypal is the method of payment, and when i got to the cart screen i would have given up. If you could intergrate it so that you had your own shopping cart, and then a link that went to the second page of the paypal bit i would have bought from the website (in theory).
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pbridgman is offline Offline
9 posts
since May 2006

This thread is more than three months old

No one has posted to this discussion for at least three months. Please let old threads die and do not reply to them unless you feel you have something new and valuable to contribute that absolutely must be added to make the discussion complete. Otherwise, please start a new thread in this forum instead.
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