There's no way for you to change the verification method? Has the address of the business changed from the one previously set by the owner? The same phone number?
The fact that it is a System Error leads me to believe the problem is on their end, not yours. Have you been just trying tonight or over a period of a day or so.
I hate this about Google ... All their products are self serve and their customer support is terrible, and it's even worse to get in touch with anybody.
cscgal
The Queen of DaniWeb
19,421 posts since Feb 2002
Reputation Points: 1,474
Solved Threads: 229