SarahH

Hi guys! This time I'm getting help for a friend, so any advice you could offer would be awesome! So my friend has a laptop, but it won't power up anymore and it gets errors like these when it tries to: Extended Test: Service Tag HT4D0C1 (IDE Disk Test) 1) …

Kind of weird what is happening really! My computer and internet seem to be working fine, then for the last few days, the internet will just stop working. It won't slow down, nothing strange happens on the screen that I can see, but all of the sudden my internet drops. …

Hello, With peoplepc, when you get a bartshell error, you can't open the login screen or get on the internet. I heard that this bartshell is some kind of a virus? Is this true? And is it related to PeoplePC? I don't have peoplepc, I'm just trying to help a …

Hello all, I just received a Phisher e-mail and I heard that you're mainly going to be receiving this if some spyware or Trojan is on your computer. So, I was wondering if anyone knew of a good anti-Trojan scan to download? Also, here is my Hijack this log if …

Hello everyone! Well, I took your advice, and went ahead and reinstalled and reformated. Now I seem to be getting a lot of hits on my firewall for some reason. I'm wondering if there is a virus on here that's nasty and keeps getting past my AV Scans, or some …

Hello all, Well, I've had similar problems like this in the past, but now this is the worst. It started with The Sims 2. It played fine for a while, but then it started to get holes in the pixels, and after about 15 minutes, the game would freeze up …

I saw PC Bug Doctor on download.com and I was wondering if any here has used it or if it does what it says it does? Fixing problems that often require a system restore or reinstall and registry problems and things. Any of this true? Is it worth doing a …

Hello, Whenever I play movies in WMP, or Quick Time, or Real Player, after a few minutes, the screen that the movie is playing in starts flashing green very fast. Then the programs starts running slow and I have to turn it off, then open it back up to stop …

Hello again! Over the last few days, strange things have been happening. I've run my Ad Aware SE, my Spybot, I use Firefox when I browse, but I'm still having trouble. I'm connected to the internet, because I can talk on AIM, but when I try to browse with either …

Should I delete these as well? The Negligiable objects that Ad Aware finds, or is it okay to leave them? Just not sure which ones I should rid myself of. Thanks again! Love this site and all your help! Sarah

Is this a good anti-spyware? Anyone know if it's worth it? It's the type of one where you have to buy it from the store. Is this as good as Spybot or Ad Aware?

Hello again, Usually when I turn my computer off, then turn it back on, everything is fine. However, the last time I did it, my computer did a chkdsk when it started up, the one that says "It is strongly recommended that you continue this". I was wondering why it …

i keep getting page cannot be displayed on some site that works on other conputer,i Logfile of HijackThis v1.98.2 Scan saved at 11:13:22 PM, on 11/4/2004 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\ISTsvc\istsvc.exe …

Hello, Every time I restart my computer, or turn it on after a shut down, it gets as far as the blue login screen where you choose your user, then it reboots. Sometimes it will do it 2 or 3 times, other times it goes up as high as 10. …

Hello, I'm having trouble with my XP Pro system! When I turn it on, it gets to the blue login screen, then instantly reboots. Sometimes it only does it one to three times, other times it goes on for about 10 times. Any ideas? Here is my hijack this log: …

Hello, Every time I open up my Internet Explorer, and type in the address of the site I want to visit, when it gets to that site, it opens up the way it was the last time I got there. It used to be when I visited a site, the …

Hello, I went to uninstall Panda Antivirus this morning. However, as it was starting to, it was bringing up the install wizard instead of the uninstall wizard. So, I cancelled it and tried again. It said that I needed to restart the computer, because of the bad install/uninstall so it …

On my Adobe Photoshop program, when I open it in my XP system, it gets all the way through the startup process then crashes. However, I created a new account, and when I open Adobe Photoshop in that XP account, it works just fine. Also, when I logged back on …

Hi, I saw how you helped someone else in the forums and it seems like you'd be able to help me too!! I downloaded Spybot and Ad-Aware and I have Norton and ran them all, but they can't get rid of my computer problems! First it started off with just …

I was wondering if it's possible to scan something before installing it to see if it contains spyware. I download free fonts, and I'd like to check just those files to see if they have spyware before installing. Any way to do this, or do I just take my chances …

I don't really understand this spyware device :(. I installed it, turned it on, but there is no scanning procedure that I can find. Download signed ActiveX controls are prompt Download unsigned AcitveX controls are Prompt, and it's telling me I should put it in disable. Should I do this? …

I'm using the Avant browser now, is this one safer than IE or as good as Mozilla?